I want a refund. I recently switched to duo . I was using the premium account and upgrade to family when i thought it was duo. Today i finally saw it. I was charged for the premium $13.55 on the 8th, then again charged $22.59 for family on the 11th. why am i not getting any of my money back?. Ive spent $36.14 on deezer in one week. No backpay transactions on my account.
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Hello
Let the Deezer Support Team know about your issue and one of the agents should be able to assist you.
Most of us here are fellow deezer subscribers and don’t have access to your account, or the ability to help you.
Best of luck.
Thank you. I couldnt find the support team link. Ive looked through it twice. It just gave me the community forum link.
Hi
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