Subscription and payments

I can’t rest my password because I can’t getting the code

I have just received email that you are increasing family subscription from approx € 11 to €17.99.I am willing to increase, but definitely not for 42%. That is, after so many yeas (since 2015) quite “cheap shot”.Sincerely 

I received an email that HiFi will be added to my subscription. Will this change the pricing of the plan? 

Hi I'm trying to set back up the family and friends subscription, I had it before but cancelled but it's not allowing me to select my partners profile?

Aren't I lucky! I get to pay more for something I didn't ask for. Why not let me decide that?

Hello,Why did you increase subscription from 2.99 to 12 usd?I dont really need hi fi, i have been using deezer for a long time, why you wanna lose so much of your subscribers? Please remove hifi other options and let your listeners stay on deezer and nor switch to other apps

I want to change from my current premium account to a family plan but don’t want to lose my current playlists. How can I do this?

Since I did this I've been logged out and now when I log in my premium subscription is not there and it's trying to get me to resubscribe. My next payment isn't even due until the 8th of September 

Hi i need to cancel an account that is not in uae anymore 

I had a premium account from a gift card, but from one day to other, my account was gone free.Why?

I have a new bank account hoe do i change this ? 

I am using Google Assistant in Android Nougat (7.1.1). My main language is Portuguese, alright, but neither in Portuguese nor in English Google Assistant opens Deezer when I tell it "play music". Doesn't Deezer associates itself with "music playing" in Android inner settings

My free FnacDarty 4 months was cancelled after 3-4 days. I would like to know what's the reason ? I had received the approval of debit card payment.

Mijn Account is op Free gezet omdat volgens bankgegevens niet betaald is. Ik heb 10 dagen geleden extra betaald, maar nog steeds heb ik een free account. Hoe krijg ik mijn premium terug?

Hi. Had an email stating my account was being used by unauthorised persons and sure enough my account had been hacked. I changed the password to something completely new but I’m still getting emails suggesting I change it. Does this refer to a new breach or is it a hangover from the old one?  cheersMitch 

I remember when deezer was cheaper

Hello Why I disconnected with my Deezer Family HiFi?How I can comeback my account? 

I had deezer hifi plan until 12/9, I got auto message that it will renew automatically, so I purchased a yearly plan with 25% discount. The thing is that the new plan started from today, so I missed a month of payingThanks, Ran

Hello!Could you check my premium subscription please? It doesn’t work again. Thanks!

HalloMijn abonnement is ineens niet meer .Steeds zegt de site dat ik free ben en heb al een paarkeer op nieuw ingelogd maar niets help maar daar betaal ik geen 11 eu pm voor 

Hi, the first thing I want to say is that I am against the war. You probably already understand what I'm talking about, I recently activated the code for the wrong account, and now I have a subscription for a year on my deezer account, where I can't listen to new music. I really want to listen to the new album by the same Rammstein, I don't want to engage in piracy, and only you have high-quality sound, and I have been subscribed to you for a long time. Is it possible to somehow cancel my gift code, or please add the ability to listen to new music(

How do I change the payment date?

Hello! I have an account since long time, and I turned from Premium to Family already 6 years ago or something so far.Lately (last few months int terms of time), the two indipendent accounts I personally invited were disconnected from the system and were NOT able to use the application with all the benefits of a paid profile (so no ADS and unlimited access) any longer. We tried several times to create new invitation or uploading the app and nothing could fix the problem. They, my girlfriend and my sister, are not able to use the application with my credentials but I still pay for the FAMILY ACCOUNT. Could you fix this problem asap? We still want to use the family account, so I am not asking for a reimbursement. What I am asking is to fix the problem so they can keep listening the music using their independent accounts.  Best regards  Giuliano Ciarloni  

Hi 

Hi! I have subsricption premium. I have mobile phone from T-com (Croatia) so my subsription goes from them on the check. Yesterday I got a very large check for 2 months. So I got to the T-com to see what’s wrong. Then they told me that I have to subsriptions from you. I will show you the picture. One is deezer premium and the other one is from Croatia. I don’t know the difference and I am using just one account and on the account they show me just one subscribtion. Which is my account? And yes can you give me my money back… I don’t know what to do. I’m a student and I don’t have that much money. Please figure something. Thanks for your time and help!Lorena