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subscription

  • January 21, 2025
  • 2 replies
  • 23 views

Hi, I canceled my subscription and don't want to use the service, can I get my money back?

Best answer by Nina Nebo

 

 

Hi ​@Dima Holiiad !

If you was cancel your Deezer Premium subscription, you'll still have access to your Premium features until the end of your current subscription period.
After that, you will no longer be able to use Deezer.
I'm not sure you'll get a refund because you partially used the service, but I might be wrong.

 

It's best to contact Deezer support /Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000058305

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2 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4766 replies
  • Answer
  • January 21, 2025

 

 

Hi ​@Dima Holiiad !

If you was cancel your Deezer Premium subscription, you'll still have access to your Premium features until the end of your current subscription period.
After that, you will no longer be able to use Deezer.
I'm not sure you'll get a refund because you partially used the service, but I might be wrong.

 

It's best to contact Deezer support /Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000058305


Milan Van Laar
Lover
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Dima Holiiad wrote:

Hi, I canceled my subscription and don't want to use the service, can I get my money back?

Hi,

It is possible to get your last payment back through the bank app on your phone, but deezer will immediately cancel your subscription if you do so. 

 


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