desktop web player - queue disappears

Forum|Forum|4 months ago
May 12, 2026
2 replies
36 views

I’ve noticed that lately I will add some albums/songs in a queue and if I pause to step away for a bit of time, when I get back my queue will have disappeared - so it looks like I haven’t had anything playing - i know this sound weird but it’s happening all the time.

Best answer by Nina Nebo

Hi @SergioC !

Deezer queue disappearance on desktop often results from cloud-sync delays, app cache issues, or automatic mix generation after searching for tracks. To fix it, try clearing the app cache, signing out and back in, or reinstalling.

A stable internet connection is essential for the cloud-based queue to sync properly.

Instead of clicking "Play" on a single search result, add tracks to your playlist or library first to prevent the automatic mix from overriding your queue.

Starting a track directly from search results automatically creates a "Mix" (similar tracks) and clears your previous queue.

Nina NeboAnswer

Superuser

Hi @SergioC !

Deezer queue disappearance on desktop often results from cloud-sync delays, app cache issues, or automatic mix generation after searching for tracks. To fix it, try clearing the app cache, signing out and back in, or reinstalling.

A stable internet connection is essential for the cloud-based queue to sync properly.

Instead of clicking "Play" on a single search result, add tracks to your playlist or library first to prevent the automatic mix from overriding your queue.

Starting a track directly from search results automatically creates a "Mix" (similar tracks) and clears your previous queue.

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