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How/where can I deactivate email infroming me about new sign-ins on my account? There are a lot of notification types in settings https://www.deezer.com/account/notifications but not this specific one.Curiously, almost all of available notifications are activated but I never recieve any. No recommendations, no fresh tracks or news..

I left Australia on a holiday to Canada, Alaska and USA. I boarded a ship in Vancouver for a cruise to Alaska, while in the gymon board i used my fit bit and listened to Dreezer while i worked out. When i arrived in Alaska, all of a sudden i get this message....Dreezer Music Expired. Refresh by conecting to saved wi fi network. My saved wi fi network is in Australia. I still have 5 weeks of holiday. Can anyone advise of how i fix this problem. Thank you..Ross

Hello. Have a such question: I am premium user and there is some downloaded music on my iPhone . If I not prolongate my premium subscription, will I have possibility to listen previously downloaded music?

Buenas tardes hace tiempo . Hoy 06/11 se subio un tema mio titulado NAVE ESPACIAL a travez de ONERPM y se subio al canal de otro artista, cuando logro ver tiene todas mis canciones en su canal. He querido reclamar pero no tengo perfil de deezer para poder reclamar mis canciones. Tengo el UPC de este ultimo tema. Por favor necesito ayuda. 

BonjourJe pense sérieusement mettre fin a mon abonnement.J’ai encore ce probleme de multi connection qui met deezer en pause et je ne peux rien y faire.J’ecoute sur mon mobile. Mon PC est eteint.Je viens de changer mon mot de passe au cas ou qqln se connecterait avec mon compte mais ça ne change rien ! Comme quoi il y a bien un bug chez vous.Merci de corriger cela, ce n’est pas la première fois et c’est insupportable.Je paye pour cet abonnement, et ce soir je veux me poser avec des amis et ecouter tranquille quelque chose et je vais devoir mettre la radio ! Grrrrrrrrrr.Le pire c’est de pas avoir une solution rapide et etre obligé d’attendre une action de deezer, mais quand ???PFFFF

Hi, there was a recent attempt to charge me for a subscription which i don’t want. Please cancel this and remove my payment methods

iOS Deezer version 9.25.0.3Lyrics open, but display nothing (see image)Tried:-clearing cache-restarting phone- happens for every song- happens when connected to wifi and 4g  

why does the music stop by itself and so that you cannot listen clearly. hooks up

My Deezer can't play offline saying it's connected to 0 other device 

HelloYou charge me a subcription 2 months if I unsubscribed.Plese investiage what is the problem and refund me money. And also stop charging me in the futureThanks in advance

Made payment last week my account profile hasn't updated from free😭😭

Dear all, Yesterday I subscribed for a abonnement Deezer premium and the first 3 months are free. Now we realised that my wife cannot listen on the same time as I do (sorry). Can we change our abonnement from Deezer premium tot Deezer family?Hope te hear from you

I updated my card payment details but it keeps failing. 

Hello. How can I change the language in which I receive emails? I did not find how to change it either in the application or on the website. I would like to receive letters in Ukrainian, and if it is not available, then in English. Thank you.

It's been about 2 months now or so that it will not accept any card, I've tried THREE different ones. I've already contacted my banks, both of them, and they don't even see an attempt which would mean it's a problem on your end so please save both of our time and don't tell me that excuse. I've been a loyal Deezer customer for many many years and have spent hours creating my personal playlists and would like to continue to enjoy you're service and not have to go to another streaming service but if you do not want to take my money, you may be forcing me to... A little back story of what I believe .at be the problem is that previously, it was paid through my cel phone provider for the longest time but then, when there was an issue earlier this year, I canceled it that way and began paying for it on my own. Later, the card I had on file was replaced due to theft and for some reason, my cel phone provider reactivated it again on their end but it would still ask me for payment so would not

I can't find the song "All in my head" from the artist Hallman.Is there a possibility for you to add this song in Deezer?Thanks 

I've activated deezer family at my mobile operator a1, but now I have problem to change my payment method. The operator told me that the only way  to do it is to make a new account at Deezer. Are there other options?

Hi,I have noticed that the release date coming from the API is not always the same like you show on the album page. Example :https://api.deezer.com/album/108359Returns: "release_date": "2018-01-25" On the detail page https://www.deezer.com/us/album/108359You show the correct date: 2002-04-11 Is there a way to get the correct one via API?

Add genre for comedy. Feature new comedy artist and albums. 

Your customers are people who love music, people who are music nerds, why otherwise they pay more than for spotify to get higher audio quality, your interface has to reflect that! And have less bugs of course!My mean reason to choose Deezer over Tidal was the ability to chache songs in CD Quality. Well...not much use if the Desktop app SUCKS (at least on Mac)!It especially sucks when you are offline-my listening history was not saved when I was offline-the playlist search function did not work in downloades!!!! WHAT?-it is really hard to add anything to a playlist, the option is only available in some submenus but not all the time-play next does not work often-deleting something from the queue sometimes results in that song being played, WHAT? Generally, it is already a big miss that you-cannot create folders of playlists, WHY???-do not see your own playlists as a list in the left menu, WHY PLEASE WHY?But if the SEARCH function does not work either when offline, do you realise what a p

I would like to be able to see the total number of streams beyond, and including, the last year.In my case the tracks have been on the platform for three years losing the first two years of information was very inconvenient for accounting.Spotify has this facility, why not Deezer Creative?

HiMy subscription was always paid in local currency by credit card 49 EGP (Egyptian pounds)This month my card was invoiced $10.99 without my knowledge or acceptencePlease change payment back to our local currency Waiting for your reply ThanksMohamed Samaha

I noticed lately that deezer has not been keep track of what i Listen to accurately. My October Monthly playlist appears to be a combo of September 22 through october 14. As I have only been listening to new releases and the weeknd. None of october new releases are on the playlist. Not even the pre-released singles.

these songs should be on one seperated artist profile:https://www.deezer.com/en/album/349748357 https://www.deezer.com/en/album/332987667 https://www.deezer.com/en/album/328019417 https://www.deezer.com/en/album/253490832 right now they are seperated thru some other random profiles and none of them is mine..thanks in advance!

Hello. I paid my Deezer premium subscription on the 24th octoberMy subscription has been canceled? It has changed from premium to the free service.  This is not my first issue with Deezer. Please advise me as to what has happened and my compensation please. Thank you