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Fallo en la suscripción

  • November 10, 2022
  • 1 reply
  • 13 views

Acabo de pagar la suscripción Premium y ya se reflejó en mi estado de cuenta. Sin embargo en la app me sigue apareciendo que tengo la versión "free".

Best answer by Jaime.Deezer

Hi @Jesus Somellera Mandujano please contact our Deezer Support Team , provide a copy of the payment, and one of our agents will help with your request.
Keep in mind this is the English Community. In the future please contact our Spanish Community: https://es.deezercommunity.com/

Thanks 

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1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5248 replies
  • Answer
  • November 11, 2022

Hi @Jesus Somellera Mandujano please contact our Deezer Support Team , provide a copy of the payment, and one of our agents will help with your request.
Keep in mind this is the English Community. In the future please contact our Spanish Community: https://es.deezercommunity.com/

Thanks