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deezer premium problems

  • November 10, 2022
  • 1 reply
  • 30 views
L
One Hit Wonder

I can't use my deezer premium from my mobile service yettel. I can't connect my old email which was connected to yettel before with new code from yettel. And also i can't make another account. What should i do?

Best answer by Yula

Hello @Lanex, 

Sorry to hear this, I think you can easily solve this by changing the email address linked to your account 😊

Here is how to do it: 

https://support.deezer.com/hc/en-gb/articles/360009302738-Change-Your-Deezer-Username-Email-Or-Password

If for some reason, you are still having issue, our Costumer Care team can help you here. 

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    1 reply

    Yula
    Deezer Staff
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    • Yula
    • Deezer Staff
    • Answer
    • November 14, 2022

    Hello @Lanex, 

    Sorry to hear this, I think you can easily solve this by changing the email address linked to your account 😊

    Here is how to do it: 

    https://support.deezer.com/hc/en-gb/articles/360009302738-Change-Your-Deezer-Username-Email-Or-Password

    If for some reason, you are still having issue, our Costumer Care team can help you here. 

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