When I'm listening to music, its just pause me and say its another device connected and cant listen in the same time, but i delete all connected devices and reset my password and still not working...
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Hey
Only mobile devices can be unpaired. Unfortunately, desktop apps and the web version are not visible. Please contact support and a reset will be carried out there.
→ https://support.deezer.com/hc/requests/new
I got a new phone and I'm trying login to my account and all my tracks and favorites are gone
Hi
Could you please log out and login again with the email and corresponding password linked to your Deezer account and let me know if that works.
Thanks
I did login to an old account I had thank you so much
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.