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Subscription cancelled Duo to card expiring,

  • 9 November 2022
  • 1 reply
  • 28 views

So as the title says, Deezer cancelled my subscription duo to my bank card expiring this month. They gave me the chance to update the card which I didn't. So logically I can't use premium Deezer anymore, to my surprise they still bill me and took the money of my card without me being able to use premium. How do I fix this issue?

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Best answer by Anonymous 9 November 2022, 16:21

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Hey @Richiid 

A case for support:
→ https://support.deezer.com/hc/requests/new