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One Hit Wonder
November 9, 2022
Answered

Subscription cancelled Duo to card expiring,

So as the title says, Deezer cancelled my subscription duo to my bank card expiring this month. They gave me the chance to update the card which I didn't. So logically I can't use premium Deezer anymore, to my surprise they still bill me and took the money of my card without me being able to use premium. How do I fix this issue?

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Answer
November 9, 2022

Hey @Richiid 

A case for support:
→ https://support.deezer.com/hc/requests/new

1 reply

Answer
November 9, 2022

Hey @Richiid 

A case for support:
→ https://support.deezer.com/hc/requests/new