Other devices

Lately I am having often a white screen and do not want to continue to reinstall the app or restart the phone. Please can you give us a solution. It is very annoying if it happens often … many thx

In the last six or so months, my Google Home Mini will not start Deezer on my Vizio E55-E1, which has what is functionally an integrated chromecast. I have both devices in the same “room” in my home, the Garage, and the Google Home Mini is set up to use the TV as its target “speaker” as well as TV. “OK Google, play some music” will respond with “playing music from Deezer on GarageTV” but then nothing happens.  I can command Google to turn on and off the TV just fine, or adjust the volume.  I can say “play music from YouTube” and it will immediately fire up YouTube Music on the TV without issue.  All basic functionality exists and works as intended, except for anything involving Deezer. Before it completely stopped being able to start Deezer on the TV, it would start it, but then lose connection or something because I couldn’t say “next track” or “pause” or “stop” -- it would always respond with “nothing is playing right now.” I can cast from my phone to the TV without issue, just as I

When searching in the deezer desktop app or on the website when searching it no longer has a find by lysics. I found a song a long time ago however when trying to search friends in low places it use to give a lyric find. Hopefully this wasn’t disabled forever and it is just a  bug great feature it was. 

A couple of days ago, I tried uploading a couple of mp3s of audio I’d taken from a BBC Live Lounge youtube video. Now, when I do this, I use mp3 tag to add tags and cover art. Never had any problems with it before. So they uploaded fine, but every time I tried to play them, deezer would say there was a problem and refuse to play them. I tried deleting and reuploading them, same problem.Oh no, I thought, uploaded mp3s are broken again. But to triple check, I uploaded a different mp3. That one worked. So I thought maybe something was wrong with the original mp3 files, so I redownloaded them and uploaded them - this time without bothering to add tags and art, because I wanted to make sure they worked first before wasting my time. And they worked, hurrah! But I don’t like having blank album art/artist/album, so I added those back and reuploaded one. Aaaaaand… deezer wouldn’t play it, said there was a problem. Again. So it would seem something about adding tags/album art is stopping these t

HelloI'd like to ask, why the shuffle button disappears when I play music by Chromecast. Overall, Chromecast music playback works very poorly. Disconnections are common.When I play on headphones or Bluetooth it’s fine.Thanks  

Every time I open Deezer app on my MacBook, it registers itself as app “open at login”, despite I disabled it in Deezer app settings. It’s very annoying.

Hi!I ran into that problem, that I can't play my uploaded mp3s on my Android TV. However I placed them into playlists, they don't appear. Is there any solution for that?

Hi,I am in Australia and I have just bought Google Nest and set Deezer as my music provider. However, although Nest attempts to play Deeeze, it come back saying that “sorry, something went wrong. When you are ready gives it another try”.My Deezer account and Google Nest are the same (a gmail account). I have also added my nest device to my Google Home. I think I have tried almost all options that I found, but without results.Would someone know how to fix this problem? Any tip will be most welcome. 

I recently bought a Samsung TV and installed the Deezer App. Today, suddenly, it stopped working completely.Every song I want to play is followed by the “Problem detected with this stream; please try again later” prompt. Nothing helped: restarting the TV, disconnecting the internet, logging out of the App, reinstalling the App, neither the combination.I am quite disappointed. I pay for music, not for skipping the random error prompts.  Any suggestions how to make the music play?

So when i installed Deezer i saw that it created a folder named deezer-desktop-updater and it contained installer.exe with an deezer icon around 77 mb’s, so im wondering is it normal?

I’m still evaluating options and Tidal’s desktop app can connect to my Chromecast but not Deezer.This is a major drawback since Deezer doesn’t have an app for Fire Stick.How am I supposed to cast from my computer to my TV?I don’t use Chrome and I don’t plan to do it. Again, Tidal can cast directly even without Chrome browser.

Why oh why are the Deezer apps so constantly glitchy? And by that I mean streaming intermittently on both desktop Windows app and web app on Chrome with a high-performance 100Mbps wired fibre internet connection. Uninterrupted music streaming is the minimum requirement which you failed to meet for several years, so now it’s “goodbye Deezer” and “hello Spotify” or virtually any other competing service!

I cannot find any “recent” questions on this - only from 4 years ago. So trying a new thread.This has always worked 100% fine for me until maybe 2 weeks ago. No changes made.Google home/assistant integrated with Deezer family account. Was linked to a “home” profile within the family account but I have tried disconnecting and reconnecting to the master account. -- OK google play “Artist” - Sorry something went wrong….OK google play some songs by the band “Artist” - Sorry something went wrong…OK google play “Album: by “Artist” - Sorry something went wrong…OK google play my flow - works 100% fine and is playing content relevant to me. Also this is not a case of google not understanding what I ask for… as for example if I ask      “ok Google play the latest album by “Artist” on deezer” The speaker first says     “Playing “Album ABC” on deezer”then I get - “Sorry something went wrong.” So it seems to be the API call from Google to Deezer. I have tried reconnecting multiple times. it is doin

Having this issue for 2 months now.Little background. Been using Deezer Premium (current prium subscriber) for little over 3 yrs now on am off. Mostly use Deezer on my android phone with Zero issues. But for the past 2 months Deezer refuses to play music or work properly on Google devices. We have few Lenovo Smart Clock around the house that have been connected to Deezer Premium and have worked flawlessly together for 2 or 3 years. Same with my Nest Hub.However as the past 2 months Deezer refuses to play song request on any of my devices other than phone when requesting a song on Deezer with voice command on Google devices like "hey google play Eminem" it will respond "sure playing emeinem on deezer" followed by a few seconds pause and then "sorry something went wrong" I have everything up to date including the Deezer app on my phone, subscription is active and valid. Again this is for all 4 Google devices at home that worked flawlessly before now Deezer refuses/is unable to play music

Playing Deezer using the Bluos App. Heres whats been happening for the ladt 2 weeks.Stops  playing after every 4 - 5 songs.An error message appears.Click OK. Error message disappears.Press play. Error message returns.Click OK. Error message disappears.Keep doing that until starts playing again.4 - 5 songs later, it stops again.Here's the screen shot. Please fix. 

One thing I always hated about Deezer is the fact that on startup, the “now playing” would always show some random garbage song I don’t care about for a few seconds, and then change to the last thing I was playing before closing the app.Now whenever I open Deezer it does the same thing, except it now STAYS THAT WAY.HOW DO I GET RID OF THIS? I DO WANT TO SEE THIS TRASH, I WANT IT TO SHOW THE LAST THING I WAS PLAYING AS IT IS SUPPOSED TO

We've been using Google Hub and Minis since 2021 to play Deezer. We've always been able to request specific artists, albums or songs to play however, recently, it hasn't been able to and says "Sorry, something went wrong. When you're ready, give it another try".We tried unlinking and re-linking Deezer Premium, but the same again. Deezer is our only linked music service. Any new suggestions?

Is it possible to access the support ticket created for my request?E.g. I have files I forgot to attach when submitting the request (screenshots, screen recordings etc.).I tried the AI chat on the support page, It asked about what I want to add to the existing ticket, but there were no possibility to send files to it, so I typed “a screen recording”, it just said “thanks, our team will get back to you” and ended the conversation.I’m sure the support team will provide the way to send files to them but it will take addtional time while they will get to my request and reply me. 

For some years and with different cars with Android Auto I sometimes have the problem that certain Deezer errors require me to interact with my phone. But as I am driving, this is not possible (at risk of a €400 fine in NL), so I then need to pull over the car before i can get things sorted.Various kinds of problems I have experienced, but impossible to reproduce consistently. E.g. cannot start a track until I open the app on the phone. After that, all is fine. I've afellong it might have to do with first being on my home wifi (when I step in) and then suddenly switching to 5G at an awkward moment.Other times a track cuts out with an “Oops” message. Again, I must go to the phone and there I need to confirm some error dialog before I can proceed.Other moments the app is flaky and I'd like to be able to restart it from my car controls. Again, I need to pick up my phone, force close the app, open again, reconnect AA etc.I would like to see that Deezer would work completely headless when c

Hi everyone,recently I’ve noticed that Flow only ever plays songs from my favourites or songs I haven’t liked. I can switch between the two with the dislike button and choosing either the “I want to explore” or the “more favourites” option.However it seems that all songs then are only either favourites or not liked songs. Normally when I used Flow it was a mix of both with preference on either liked or not liked songs.Is this a known thing, a change to Flow or something I can fix?I’m on Desktop btw. 

Hi. Another bug report on MusicCast. Streaming via Deezer and MusicCast works poorly since a week back. This applies to both albums and playlists and is linked to the Yamaha WXC-50. I have two devices and it is the same problem on both of them. Some songs are not played at all and the streaming stops completely. You have to step on until any song that is accepted starts.Important to mention is that streaming works without any problems on my Yamaha RX-A3080 receiver. Please note that this applies to MusicCast directly in the WXC-50 devices. Streaming via Deezer's native app from my IPad and Bluetooth/Airplay to the devices works without interruption.Also tested to stream the songs that are not accepted by Deezer via Spotify in the same devices via MusicCast and it also works without any interference.Please try and find a solution to this issue though none of these devices have had failures like this earlier.

Deezer macOS desktop app does not login 

Als ik een mooie wachtlijst heb aangelegd en de computer uitschakel, ben ik hem kwijt.Hoe kan ik die toch bewaren en weer aanvullen?Dank bij voorbaat voor een reactie!Groeten Peter

Hi community, I am looking for a hardware for my 10 years old son to enable him listening music with Deezer.But I don’t want to give him a phone.There are a few readers on Amazon, most of them (if not all of them) working with Android. I have tried one of them but the Deezer app was buggy and not very functional. After several back and forth with Deezer’s support, they finally gave up in making in works. I think the small size of the screen implies a different layout but they don’t want to support that because there is not enough users. Do you know a simple hardware that works with Deezer and which is not a phone? Thank you very much for your help. ChristopheDeezer family accountUsing Deezer on various platforms (iOS, Mac OS, windows, android)

I blame the Arcam as it doesn’t work with some radio stations but they say I should contact Deezer help.   Is community the best Deezer can manage for assistance?  on playing a file from Deezer I get ‘unsupported file type’ error. I have unplugged the machine for 24 hours as recommended by my dealer. On plugging it back in today it needed the wifi connection reestablishing which I did. I also deleted and reinstalled Musiclife. The error remains. (As it does on some podcasts and some internet radio stations.) any ideas please? Thanks!