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Answered

Random crashes with desktop app

  • December 27, 2025
  • 1 reply
  • 7 views

Sometimes the app crashes on opening it, and sometimes it opens. When it opens there’s a random chance that it crashes when navigating menus, about 30% of the time, and it also randomly crashes when playing music. I’ve restarted my computer, and reinstalled deezer to no avail, and I’m certain it isn’t a hardware issue as I’m on a relatively new computer which I built myself and it isn’t having issues with any other apps. I have no 3rd party antivirus other than windows defender, but I do have a vpn, but whether its on or off doesn’t make a difference. I managed to get it to spit out a crash report randomly, which read “type error intermediate value is not a function error”. 

Best answer by CharlyMX

Hi ​@siweL 
 

Please contact support for assistance with the issue on your device, providing details of the problem, including the device brand and model, and the app and operating system versions. You can do this using the Deezer contact form: https://support.deezer.com/hc/en/requests/new

Cheers, and may the music keep flowing!

1 reply

CharlyMX
Superuser
  • Superuser
  • Answer
  • December 27, 2025

Hi ​@siweL 
 

Please contact support for assistance with the issue on your device, providing details of the problem, including the device brand and model, and the app and operating system versions. You can do this using the Deezer contact form: https://support.deezer.com/hc/en/requests/new

Cheers, and may the music keep flowing!