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Answered

Playback Issue

  • October 28, 2025
  • 5 replies
  • 56 views
AleNickiRox
One Hit Wonder

Hi, guys!

I’ve been experiencing a strange issue: the Roxette song “Do You Wanna Go The Whole Way?” from “Crash! Boom! Bang!” album always stops playing at 0:12 mark… That just happens while using the Chrome browser player for PC - for now.

I’ve tried to find some help from the local (brazilian) Deezer support, but according to them I should try to uninstall the NOT-installed Windows app... 😆

Do you guys have any advice on this (besides changing my current music streaming provider)?

Thanks!

Best answer by Greg.Deezer

Hello ​@AleNickiRox 

It is now fixed, thanks again for reporting it

AleNickiRox

5 replies

Noam Asulin
Superuser
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  • Noam Asulin
  • Bezi since 2017
  • October 29, 2025

My advise is reporting the track via the report button ( 3 dots and report)

 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Jaime.Deezer
AleNickiRox
One Hit Wonder
  • AleNickiRox
  • Author
  • One Hit Wonder
  • October 29, 2025

Thank you!

But I already did that many times since 2023 at least, but with no success.

G
Product Team
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  • Greg.Deezer
  • Product Team
  • October 30, 2025

Thanks for reporting the issue, we’ll get it fixed,

In the meantime, if you lower the audio quality, it should be playing properly as the issue is only in High Fidelity mode.

AleNickiRox
G
Product Team
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  • Greg.Deezer
  • Product Team
  • Answer
  • October 31, 2025

Hello ​@AleNickiRox 

It is now fixed, thanks again for reporting it

Jaime.Deezer
AleNickiRox
AleNickiRox
One Hit Wonder
  • AleNickiRox
  • Author
  • One Hit Wonder
  • October 31, 2025

Thank you, ​@Greg.Deezer! It works flawlessly.

Jaime.Deezer
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