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Deezer now has 30 second listening limit on my computer

  • March 28, 2024
  • 10 replies
  • 977 views

I am using Deezer on my laptop, with Deezer free, which I have done for years with no issues. Suddenly it is now saying I can only listen to 30 seconds of each song unless I subscribe to Deezer premium.

I have never had this issue on my computer before and I am certainly not subscribing to premium given there are many tracks I listen to that Deezer does not have. Has anyone else had this issue and know how to resolve it or am I finally going to have to move to Spotify?

10 replies

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  • Rockstar
  • March 29, 2024

Hey @kb4196 

In which country do you live? It could be because Deezer no longer offers “Deezer Free” in many countries.


  • Author
  • One Hit Wonder
  • March 29, 2024

Hey @kb4196 

In which country do you live? It could be because Deezer no longer offers “Deezer Free” in many countries.

I’m in the UK


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  • Rockstar
  • March 30, 2024

OK, that's not the problem. Deezer Free is (still) available in the UK.

Do you perhaps have an active VPN?


GropplerZorn
Superuser
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I am using Deezer on my laptop, with Deezer free, which I have done for years with no issues. Suddenly it is now saying I can only listen to 30 seconds of each song unless I subscribe to Deezer premium.

I have never had this issue on my computer before and I am certainly not subscribing to premium given there are many tracks I listen to that Deezer does not have. Has anyone else had this issue and know how to resolve it or am I finally going to have to move to Spotify?

 

Sounds right. https://support.deezer.com/hc/en-gb/articles/115002456825-Deezer-Free


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  • Rockstar
  • March 30, 2024

@GropplerZorn

Do you think the US restriction that tracks on “Deezer Free web” only work as 30 second variants has also been rolled out to the UK?


GropplerZorn
Superuser
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@GropplerZorn

Do you think the US restriction that tracks on “Deezer Free web” only work as 30 second variants has also been rolled out to the UK?

 

That’s my best guess, yes. 

Unofficially, I feel like deezer free as an option is likely on it’s way out, globally. Tidal has discontinued their free option, and to my knowledge Spotify is the only other provider offering a (remotely) viable free tier.

I don’t care for ads and like my streaming quality to be post-2000 MP3 level, but that’s just me. My deezer monthly sub costs less than a sandwich. If I went free, I would just bust out my CD collection (it’s extensive).

 


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  • Rockstar
  • March 30, 2024

@GropplerZorn 

We are very similar.


  • Roadie
  • September 15, 2025

it’s actually evil and a bad business plan to make people pay for more than 30 seconds of a song, I know I will no longer be using Deezer


  • Roadie
  • December 3, 2025

Deezer Free says

Compatible Devices

> Deezer web player (log in to deezer.com)

Deezer Free is available in: United States

I am in the United States, signed into deezer.com, and nothing I play lasts more than 30 seconds. This includes content explicitly mentioned in the free plan, such as the Flow playlists. The same is true if I download the desktop app. Is the free plan information inaccurate?


Jaime.Deezer
Community Manager
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  • Community Manager
  • December 4, 2025

Hi ​@phette23 in the same support article it is mentioned that in the United States, Deezer Free is available on mobile devices only. Desktop users in the US can only play 30-second song previews.
Thanks