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AleNickiRox
Hitmaker
AleNickiRox
Hitmaker
Oct 28, 2025 6:42 PM UTC
Answered

Playback Issue

Hi, guys!

I’ve been experiencing a strange issue: the Roxette song “Do You Wanna Go The Whole Way?” from “Crash! Boom! Bang!” album always stops playing at 0:12 mark… That just happens while using the Chrome browser player for PC - for now.

I’ve tried to find some help from the local (brazilian) Deezer support, but according to them I should try to uninstall the NOT-installed Windows app... 😆

Do you guys have any advice on this (besides changing my current music streaming provider)?

Thanks!

    Greg.DeezerAnswer
    Product Team
    Oct 31, 2025 11:08 AM UTC

    Hello ​@AleNickiRox 

    It is now fixed, thanks again for reporting it

    View in thread

    5 replies

    Noam Asulin
    Superuser
    Noam Asulin
    Bezi since 2017
    Oct 29, 2025 9:43 AM UTC

    My advise is reporting the track via the report button ( 3 dots and report)

     

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
      AleNickiRox
      Hitmaker
      AleNickiRoxAuthor
      Hitmaker
      Oct 29, 2025 1:42 PM UTC

      Thank you!

      But I already did that many times since 2023 at least, but with no success.

      Product Team
      Greg.Deezer
      Product Team
      Oct 30, 2025 10:23 AM UTC

      Thanks for reporting the issue, we’ll get it fixed,

      In the meantime, if you lower the audio quality, it should be playing properly as the issue is only in High Fidelity mode.

        Product Team
        Greg.DeezerAnswer
        Product Team
        Oct 31, 2025 11:08 AM UTC

        Hello ​@AleNickiRox 

        It is now fixed, thanks again for reporting it

          AleNickiRox
          Hitmaker
          AleNickiRoxAuthor
          Hitmaker
          Oct 31, 2025 2:30 PM UTC

          Thank you, ​@Greg.Deezer! It works flawlessly.

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