Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 483 Topics
  • 2,637 Replies

483 Topics

F
fl00leGroupie
asked in Your account, favorites and playlists

Mew Tracks in playlist won't load

Hello there,Since i updated my phone on Android 12, new songs in playlists won't download. I've deleted the app, deleted the cache but it doesn't help. The only way is to completely delete a playlist from downloads and then re-download it.

2
Freezer
1 month ago
T
themokingGroupie
asked in Your account, favorites and playlists

tracks are downloaded but i cant listen offline

Hello! Some songs on albums aren't downloading and I can't listen to the full album offline. I am out of service a lot so listening offline is important. Weirdest thing... I know these song ARE downloaded somewhere because they are on playlists that ARE downloaded. Any suggestions? 

2
T
1 month ago
T
Tiaan.du.Preez
asked in Your account, favorites and playlists

Music on my Flow that I don't like

So the last three weeks my flow has been off kilter. It looks like one genre of music keeps popping up that I don't like and despite unliking them consistently they keep popping up. I've gone through my favourites to see if anything there could be the culprit but I just can't find it. Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites. Thank you in advance.

56
Jaime.
Community Manager
1 month ago
F
Francesco BiancheriGroupie
asked in Your account, favorites and playlists

cronologia

Vorrei sapere come visualizzare la cronologia degli ascolti grazie

1
Alfredo.
Moderator
1 month ago
Z
zhenya velkoGroupie
asked in Your account, favorites and playlists

I want to delete my artist profile

Hi!I'm Zhenya, last month I left my previous distributor who removed my music from platforms. My previous artist name was Женя Велько (in Russian), here's the page: deezer.com/pl/artist/117133202Then I started to work with the new distributor and change the artist name to zhenya velko (the same name in English), now my music is here: deezer.com/pl/artist/184511867How can I delete the irrelevant account?And also how can I change the first letter from uppercase to lowercase in the new artist name so that the spelling matches the release metadata?

2
Z
1 month ago
P
pharoah999One hit wonder
asked in Your account, favorites and playlists

song requests

Hey, you guys should add the album Superman doomsday by Robert j Karl. That would be freakin phenomenal!

1
Jaime.
Community Manager
1 month ago
D
David GalevskiNew member
posted in Your account, favorites and playlists

Last.fm scrobbling for deezer family

Hi, is there any way you could enable last.fm scrobbling on secondary family accounts? That is the only feature I am missing. I am considering going back to spotify if there is no way to fix it. I am aware of the browser addon but I use the deezer app on my computer.

8
J
1 month ago
L
Liam1218Groupie
asked in Your account, favorites and playlists

name change

Is there a way to change my name so it shows Liam instead of my deadname on the app?

1
Jaime.
Community Manager
1 month ago
N
Nneoma NzeadibeGroupie
asked in Your account, favorites and playlists

Music that is not mine under my artist

Hi, I’m a new artist and there is music that I don’t own under my artist profile. I would like to have it removed from my profile, my email is xxxxxxx and this picture below is my only song I own. 

10
Jaime.
Community Manager
1 month ago
D
DezoesGroupie
posted in Your account, favorites and playlists

er gaat iets miset deezer app

Er gaat iets mis MET deezer app.Ik kan geen muziek luisteren met deezer. Niks doet het. Ik ben wel ingelogd, maar ik krijg geen enkel nummer aan. Playlist gaat niet open. 

2
Yula
Community Manager
1 month ago
T
Teddy BoyNew member
asked in Your account, favorites and playlists

Ajout récents

Je me demandais comment est-ce que cela fonctionnait si je voulais écouter mes musiques par ordre de nouvelles chansons que j'ai dernièrement ajoutées?

2
T
1 month ago
Jumko
JumkoOne hit wonder
asked in Your account, favorites and playlists

Adding lyrics

Hello, I'm using Deezer only few days, but already love it, I'd love to add lyrics to some ukrainian songs, am I able to do it?

12
Jaime.
Community Manager
1 month ago
D
dipsyGroupie
asked in Your account, favorites and playlists

red dots

What does the red dot mean next to a playlist 

3
Zayn-T
Deezer Legend
1 month ago
T
tranquiltherapyGroupie
asked in Your account, favorites and playlists

is this service even really worth it?

I've had nothing but issues since joining mainly these two. Deezer will just for some reason add songs in the middle of my playlist. I never asked them to add songs I purposely curate playlists for purposes and to have them at songs is not only annoying but extremely frustrating. This app will also just stop playing music for no reason as well. I'm in the middle of a workout or I'm in the middle of being with a client and all of a sudden the music just stops it's not like I got a phone call or anything it just stops playing. I'm trying to figure out why people use this as a paid service, can someone please enlighten me? Are these supposed to be sought after features?

1
Yula
Community Manager
1 month ago
M
McClauGroupie
asked in Your account, favorites and playlists

I can't update my Deezer playlist on a Fitbit Sense

I am trying to update/add a Deezer playlist on my Fitbit Sense. I have a Samsung S8. On the Fitbit app,  I click on Music and on the Media Folder I select the Deezer service ( i am already subscribed). Since before yesterday is showing this issue message:"Uh OhThere was a problem reaching the server. Please try again later." Please advise how to solve this issue.

3
M
2 months ago
C
campbellNew member
asked in Your account, favorites and playlists

hacked

Someone else is using my account there is loads of music that I haven’t seen before and times when I try to use it it says someone else is using it 

1
Yula
Community Manager
2 months ago
C
CvijaGroupie
asked in Your account, favorites and playlists

Kids

I gave my younger brother my deezer account so he can use it, is there a possibility that he and I can use deezer at the same time without pausing each other's music, he is 16 years old and does nothing except school and has no income to pay for deezer  premium service

1
Yula
Community Manager
2 months ago
M
maffeiNew member
asked in Your account, favorites and playlists

My deezer stats: where can I find them?

Hello.I would like to know whether is possible to download my Deezer statistics and more data like playlists, most liked songs, how long each song was played, etc.  

6
bluezzbastardzz
Deezer Legend
2 months ago
C
Clare Duggan
asked in Your account, favorites and playlists

How do i cancel my subscription.

Having requested for help about someone using my account and not managed to get any help.. I want to close my account. For the first time I have logged on via my laptop to try and see what's happening only to find someone called Alexy has an account on my membership.  Having someone else add songs in my list create a member using a different email on my account and then change things in there, really is not giving me the confidence to know my data is protected.  And then to have people like this PM me is rude.  I'm asking for help.  

1
Jaime.
Community Manager
2 months ago
H
HORNETSGroupie
posted in Your account, favorites and playlists

Claiming my artist profile

I was just now trying to claim my artist profile, but it doesnt show up when I search it on the search bar, just another band with the same same

1
Jaime.
Community Manager
2 months ago
D
diamond79New member
asked in Your account, favorites and playlists

why i cant play this italian album?

I cannot play and album, there show and error.. in every device.. The album Is: https://deezer.page.link/gbvxcEeD6EFuQsYZ7 

1
bluezzbastardzz
Deezer Legend
2 months ago
O
orfeoOne hit wonder
posted in Your account, favorites and playlists

Have the option to disable Track Mix

On desktop if I do search and get a list of tracks, that becomes the queue of what will play. Makes sense, and I have automated recommendations turned off so I don’t get anything else. The iPhone app has decided that search results represent a “track mix” and so then goes and plays other things that weren’t in the search result. There is no “queue”, instead I get just a history of what’s playing. I CANNOT EMPHASISE ENOUGH how much I do not want this behaviour. One of the key drivers of getting a paid subscription was so that I could have full and absolute control of what played on the app. If you take that away from me because you think that your algorithm’s decisions about what to play are so f**king important that they should override my personal choices, then I’m not sure why I’m bothering to pay. I could get random shuffling for free. When I want Flow or some kind of mix, I will choose it. Don’t create one because I pressed Search. SEARCH MEANS I’M SELECTING.

20
F
2 months ago
G
Georgina BirchGroupie
asked in Your account, favorites and playlists

terminate account

I think Someone has hacked my account. How do I terminate it/Permanently delete it?

1
Jaime.
Community Manager
2 months ago
windowru
windowruChart topper
posted in Your account, favorites and playlists

There seems to be no option to download podcast to listen to offline

There seems to be no option to download podcast to listen to offline.  Can we get Deezer to make this an option????  Thanks 

10
M
2 months ago
M
Mariana.Moyano.MentaRoadie
asked in Your account, favorites and playlists

lost my profile

I'm a member of a Deezer family account profile. The main profile has not been touched and the main user can see my profile, however, I cannot access my family account via my user. Main user sent me an invite as a new member but none of music is there. Can you help please?

3
Yula
Community Manager
2 months ago
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