Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 666 Topics
  • 4,261 Replies

666 Topics

T
TanitaOosGroupie
asked in Your account, favorites and playlists

Songs Won't Download

I am a Premium user. I have enough storage on my android phone. I have cleared cache. Storage is on my device not SD Card. Subscription up to date. So WHY don't new songs added to my downloaded playlists want to download!? The playlist green download bar has not changed progress in three days now. 

3
Jaime.
Community Manager
1 month ago
M
Milan010Groupie
asked in Your account, favorites and playlists

How did I lost all my favourites?

How tf did you manage to lose all my favourites? I had lots and lots of favourite songs and it worked well a few days ago but now - about 40 retarded songs and not a single one from my playlist!I've changed the email address recently, no one knows it and I had to register again!Explain!

1
Jaime.
Community Manager
1 month ago
N
Nicolas Simmonds SamperGroupie
asked in Your account, favorites and playlists

Deezer Hi-Fi not an option

Im a Deezer Premium subscriber from some time now and Im not able to see the Hi-Fi option anywhere in the app. How can I Fix this? 

5
N
1 month ago
Michael
Deezer Staff
MichaelDeezer Staff
asked in Your account, favorites and playlists

Scrobble Last.fm from Deezer not working

Hi [user=2284]Lucelia.Mascarenhas[/user], It is possible to link your Deezer account to your Scrobble Last FM account from a [b]computer/laptop[/b] using this link: https://www.deezer.com/account/share You should see the Scrobble as the option on the right.

437
L
1 month ago
R
Rob LOne hit wonder
asked in Your account, favorites and playlists

email language

Hi there. I have resubscribed from Orange.fr with my Apple account as I am leaving France but the emails are still arriving in French and I need to change the settings to English language only. 

2
R
1 month ago
C
Claire.PalmerNew member
asked in Your account, favorites and playlists

lost all my dowloaded and favourites

Deezer app appears to have crashed and wanted me to log in again. Since doing so all of my downloaded music and playlists have now vanished. Years of music has been lost, please can you help as I so want to get everything back.

1
Jaime.
Community Manager
1 month ago
M
MagmafyGroupie
asked in Your account, favorites and playlists

reproduction error

I ordered my favorite playlist by recent first and when I play the last son I added, it jumps to the last song I added like 5 years ago, it doesn't play the songs in order Or sometimes it stops playing like that song is the las one on the listI uninstalled the app but it didn't work

4
M
1 month ago
P
PantheosGroupie
posted in Your account, favorites and playlists

error downloading

My app will not download anything even some of my already downloaded material is unable to play or repair itself what should I Do?

1
Noam Asulin
Deezer Legend
1 month ago
L
Lim Cung WeiGroupie
asked in Your account, favorites and playlists

tracks skip

I am Deezer HIFI subscriber.. i encounter track skip problem in these last few days. I resetted routers n devices but the problem is still there. Please let know how to solve it.   Cheers,   Lim

4
L
1 month ago
Q
QueueOne hit wonder
posted in Your account, favorites and playlists

Queue mix of downloaded and non downloaded

When I'm playing a downloaded playlist, through the Android Deezer app, and I mix in a few songs to the queue from outside of my downloaded library section and then set the device to aeroplane mode, the playback is interrupted each time it encounters a non downloaded song.

3
Jaime.
Community Manager
1 month ago
C
CALVES MUSICNew member
asked in Your account, favorites and playlists

I can't create my artist profile - my music went to the wrong profile.

Hi! This is my first release on the platform and it went to the wrong profile. https://deezer.page.link/11Cg1BDrELARrhwj6The correct profile is CALVES with all capital letters. I haven't been able to create my profile for artists yet.Can you guys help me fix this so I can manage my artist profile on that platform too please?

1
Jaime.
Community Manager
2 months ago
P
PkdimGroupie
asked in Your account, favorites and playlists

Philip

Woke up this morning, went to play some music from my android device and it asked me to log in. Tried for ages, putting in the correct details. Checked they were correct and tried a few more times but wouldn't work. Then all of a sudden on the last attempt it logged in. Went to downloaded music and its all gone. Have cleared cache, restarted phone and nothing. Have uninstalled app, restarted phone, downloaded again, logged in and nothing. Set storage to SD and still nothing. Years of saved music all gone. Nothing wrong with SD, can access everything else thats saved on it. Any ideas please?

1
Jaime.
Community Manager
2 months ago
N
No one you knowGroupie
asked in Your account, favorites and playlists

reset music preferences on Deezer

Reset music style

3
Z
2 months ago
K
Kate KuzmenkoNew member
asked in Your account, favorites and playlists

How can I receive free Premium access to my Ukrainian account?

Hi! I registered to Deezer on October 2018. I’m a Ukrainian. Could you help to change my account from free to Premium free? Thank you!

1
Yula
Community Manager
2 months ago
C
carcandNew member
asked in Your account, favorites and playlists

Free account but still being billed

I switched to the deezer free account awhile ago now but noticed I am still being billed every month 👎🏼 Happen to anyone else?

1
Yula
Community Manager
2 months ago
R
russelljones1980Groupie
asked in Your account, favorites and playlists

All 3 of my albums are on someone elses profile

I don't have an artist page on Deezer and have released 3 albums all under Tune Core and they are on another artist. How do I claim my albums and start a new artist page. My album links are below:https://deezer.page.link/2v6cTAVF2g1WoiTZ9https://deezer.page.link/VLEXd3gQYhjH98xi7https://deezer.page.link/ciCHWTPcsWBsjB1VAThanks

1
Yula
Community Manager
2 months ago
N
nikipediaChart topper
asked in Your account, favorites and playlists

Is it possible to see on which playlist is the current played song?

As in the topic - Is it possible to see on which playlist is the current played song?Or at least whether I have it saved on any playlist in my account?

1
Yula
Community Manager
2 months ago
B
Broad12Groupie
asked in Your account, favorites and playlists

Download tab not working

Hello, I am trying to access my downloaded playlists, albums and songs in the favourites tab and it says it is not available with a padlock showing the background.  I pay the monthly amount so not sure what is going on here if anyone can help? Thanks,Alex

1
Yula
Community Manager
2 months ago
D
Daan SterenbergGroupie
asked in Your account, favorites and playlists

downloaded music

I can no longer acces or view my downloads tracks, albums or playlists. 

1
Jaime.
Community Manager
2 months ago
N
nickynvGroupie
asked in Your account, favorites and playlists

Mijn premium is weg

Beste, Vorige week verdachte handlingen ontdekt in mij account. Eerst kon ik zien dat er ingelegd was via een ander toestel en niet door mezelf. Plots Ben ik ook geen premium meer, maar free en kan mijn wachtwoord niet meer veranderen... Deze geeft steeds een fout melding... Ik betaal elke maand mijn deezer, dus dit kan het probleem al niet zijn... Zouden jullie dit even kunnen nagaan aub? Want mijn abonnement is wel betaald. Alvast bedankt en hopelijk spoedig antwoord! Mvg nicky

1
Jaime.
Community Manager
2 months ago
F
Frankie AsahdOne hit wonder
posted in Your account, favorites and playlists

I can't download songs anymore

Hi, it’s been a while that I can Download anymore songs.  When I download, the songs don’t stay like before. please can you fix it ?  thanks you 

5
F
2 months ago
O
Olena LytkinaGroupie
asked in Your account, favorites and playlists

не проигрывает треки

Добрый день, последние три дня не проигрывается ни один трек с приложения. Интернет в порядке. Проверяла похожее приложение, работает. Но мне нравится Deezer. Я проживаю в Польше, сама с Украины. В чем может быть проблема? Что можно сделать?

3
Jaime.
Community Manager
2 months ago
S
Steveuk57Groupie
posted in Your account, favorites and playlists

suddenly deezer wont let me play music downloaded or otherwise

 suddenly deezer wont let me play music downloaded or otherwise and started to say I have no linked devices

8
Yula
Community Manager
2 months ago
D
Damien MastersNew member
asked in Your account, favorites and playlists

downloads

For some reason i can no longer see any of my Downloaded Playlists. I can still play them, but can't see what i Downloaded.

1
Yula
Community Manager
2 months ago
E
enomaoGroupie
posted in Your account, favorites and playlists

album list shuffle

When you are on your album list have the option to make shuffle play for ex have a slider to go from 2 to 10. Like deezer from this list pick 8 random albums for me and shuffle. 

3
Yula
Community Manager
2 months ago
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