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Ads too loud and too often

  • February 19, 2025
  • 2 replies
  • 47 views

Not sure if I can use this service.

First the ads come way to often. Sometimes after every single song. Other similar services that use ads will usually have 1 ad every 20-30 minutes, but here on Deezer it seems like ads run every 4-5 min.

Also the ads do not follow Volume settings and instead play at MAX volume. There is also no way to pause the ad without closing the entire window. If I use Deezer for quiet background music while in Meetings then an ad starts to play at MAX volume overwhelming all other sound I need to be hearing on the system. Forcing me to close the window to stop the blasting sound.

GropplerZorn
Deezer Legend
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Schitts Creek Please GIF by CBC


Alfredo.Deezer
Community Manager
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Hello ​@thesirbob 

Have you tried to clean all the cache of the app in the settings?

Also, you can try to activate the ‘normalise volume’ button on the app to see if that helps 😁

 


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