Skip to main content
Dawg
Rising Star
Rising Star
December 6, 2025

Issue with "Shuffle my music" button

  • December 6, 2025
  • 4 replies
  • 77 views

Hi. I've got a weird issue with the "Shuffle my music" button lately.

Usually, when I hit it, it shuffles all my music—my Favorites and all my tracks from my playlists.

But since recently, it's only shuffling my Favorites and totally ignoring all the songs in my playlists. Super annoying!

Even weirder, sometimes it gives me a pop-up saying I don't have any tracks or playlists, which is definitely not true.

This problem comes and goes, and I'm very tired of it. Could you please do smth about it?

4 replies

Jaime.Deezer
Community Manager
Community Manager
December 17, 2025

Hi ​@Dawg I am sorry to hear that. However, I’ve not been able to reproduce it on my side.
Do you still have problems with “Shuffle my music”?
Thanks

Dawg
Rising Star
DawgAuthor
Rising Star
December 17, 2025

Hi ​@Jaime.Deezer. 

This problem comes and goes. It recurs several times a month on a regular basis. Clearing the cache, logging out of the account, and restarting the device do not help. 

Jaime.Deezer
Community Manager
Community Manager
December 21, 2025

Does this happens on iOS, Android or Web/Desktop?
Thanks

Dawg
Rising Star
DawgAuthor
Rising Star
February 16, 2026

Does this happens on iOS, Android or Web/Desktop?
Thanks

Happens on both Android and Desktop.