Android

I am on android and when I go to look at the songs on my playlist it says there are no tracks when i press it and i am unable to play the songs on it either. I have cleared the cache, deleted the app and reinstalled it, deleted and then signed back in. I am not quite sure on what to do. Please help!!

There is a problem on android related to album items on the Favorited Albums Page/List having a blank image instead of displaying the proper cover art, and it happens when an album has at least a single released that has a different cover art (for the single) in relation to the album. It appears that when you click on the album item, in the album page itself, the cover is correct, but not on the list before that. Examples are “Porter Robinson - Smile! :D” and “Magdalena Bay - Imaginal Disk”.For info: Im using the latest beta version (9.0.1.2) on a Galaxy A15, and this is a constant problem even when installing the app again / clearing cache, etc, and it has been a problem for some time.

App version 9.0.8.3Android version 16Playback randomly pauses during autoplay. Skipping tracks pauses playback. Pause behavior on skip only happens every other track i.e. skip -> pause -> skip again -> play. This suggests to me there is a bug in the code, not an issue on my device.I've already tried stopping the app & clearing storage + cache.

Deezer widget on Android does not work. There are a lots of messages about it here, going back over a year, but no solution to be found. 

In the Deezer mobile app (Android), when I'm playing a song and I press next, previous, or adjust the seek bar, it plays the phone's notification tone. The only way to get around this is to put the phone on silent, or set the notification tone to none. Has anybody else noticed this, or have any advice?Kev 

Like the title says, shuffle icon disappears the moment you start casting.I wonder what possible reason you would have for this behaviour?

So, I recently noticed someone using my Deezer account, and that someone removed all my family members from account. I reset password, and removed all devices that were connected to the account. I can now login to my account normally, however, when I want to add my old family members, they get error when I send them link, and when I try to add the member on my main account, I get “error, try again later”. What’s this about, please help.

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Hi. I’ve been experiencing music playback issues for the past couple of years. This happens when I use the shuffle feature or start Flow based on my favorite tracks.At some point, Deezer shows a message saying that I have no saved tracks or playlists, even though my library is not empty at all.The issue comes and goes, but lately it has been happening very often. I’ve contacted support many times, but nothing has helped. At this point, I’m seriously considering canceling my subscription because enjoying music has become impossible.None of the troubleshooting steps your support team previously suggested have fixed the problem.This issue occurs both on Android and on desktop. I’m using Samsung S25+.  

I switched to Deezer. Love it so far!!!One thing though: i  wanted to publish a podcast via it's RSS Feed  because I couldn't find i in the Search function. (I used https://podcasters.deezer.com/  and this is the RSS Feed https://www.ndr.de/podcast/podcast5522.xml )It said the podcast is already available - great.However, when opening the podcast in Deezer there are no Episodes and I can't add it to my favourites.Could you maybe look into it please? Thanks in advance  

I got a new smartphone for work. A samsung galaxy S25 andriod.  And when ever a new song starts it gets pused. Like 1 sec in puse. I tryd re-instaling the Dezzer app. Change the energie setings, lower streming qukety.  It supper enoying and it workt fine on my old phone. 

There is still crappy support for Chromecast...First, it seems like the app disconnects from Chromecast when the screen is turned off.When I open the phone and change song, the Chromecast icon shows connected, but the new song I’m starting starts playing on my phone, while the other song is playing on my hifi system. Second, when I connect to Chromecast, and start a song, the song starts playing on my hifi system, but is not controllable from my phone.  I’m not able to pause the song, switch song, or do anything else on my phone which have impact on the song playing on my hifi system, even thought the Chromecast connection shows connected. Whatever I do it’s only apply to my phone speakers. The only way so solve this is to disconnect and connect again to select a new song. Earlier it was possible to set the app on pause. Then restart the app and connect again, wait a few seconds after the app is connected to Chromecast and then start the song. Then it

The fact that there is no functioning Connect feature... bad enough. The only connection standard supported that does not come directly from a data-collecting juggernaut (Apple, Google) is Bluetooth... OK, it's not as if Unpnp and DLNA don't exist, and there have been requests to implement these standard features for years... But all that aside, I can't use your services on my tablet without Play Services, not even in the browser? Last time I checked, I was a paying Deezer customer, not a Google customer... What does it say about Deezer as a company if privacy isn't high on their agenda? Unfortunately, I'll remain a customer for my kids, but I'm switching to Qobuz myself, because they can even be played on a potato.

I am on the free month at the moment and if I cancel or not depends on the answer from here.I have a Android phone, with Alexa as the assistant, and a pair of Bluetooth Sony headphones. When I use Amazon Music I can control it via either saying Alexa or pressing a button on the headphones.  So Alexa, play 80s music or something like that. Can't seem to do it with Deezer, I started Alexa and Deeezer apps up, but still don't work.Am I missing something or is it not possible?It works okay on my Echo units at home, but that is a different thing.I have been using Amazon prime music for a few years, but decided I wanted a bit more choice in the music I play, Deezer is a bit cheaper than the others, if i go for a 12-month plan.  Also, I noticed that some of Deezer stuff, don't seen to be as good sound quality wise as Amazon Music when played on my Echo units, I know Echo units are not the best speakers, but they are fine for what I need. Just wonde

I installed Deezer recently and bought a subscription after a week. It was good, actually really exciting to have a Spotify alternative with features I love, until a few days ago when I tried to skip a podcast ad with my headphone buttons and it skipped the entire podcast instead of going forward 30 seconds. Weirdly, I had been able to do this for the first week of using Deezer but then the function just disappeared after I subscribed. My lock screen buttons also show just buttons to skip the entire episode now, not the 30 second forward & back buttons it used to have. I'm on Android, OnePlus Nord 5, OxygenOS 14.0. This is a complete deal breaker because I listen to podcasts while working and am not allowed to touch my phone. I can't pull it out, unlock it, pull up the podcast and tap my screen every time the ads come up. I paid money and am now forced to listen to ads or use another app. I have tried EVERYTHING trying to fix this. Updated phone OS, c

This is getting ridiculous. Not only does gapless not work at all on desktop STILL (it's 2026 y'all), but the one on the android app is cutting the gaps too much and making songs jump to each other unnaturally. Reading the forums, it sounds like this has been a problem people have been having for a while and it still isn't fixed. The ability to make audio gapless is as old as digital recordings themselves, so it baffles me that Deezer still hasn't figured this out yet. My $15 CD player from Amazon even has gapless. Hell, my MP3 player from 2001 can play gapless without issue. Please fix this major, listening experience-ruining issue before I'm forced to once again search for a new streaming service.

I'm paying to hear all the music in my library but favourites will never shuffle, it just plays the last songs you added to favourites, in the order they were added, it literally never shuffles them. Please can you tell me how to fix this?

Hi. Shuffle My Music is nearly the exclusive way that I use Deezer. As of the last update(?), Shuffle My Music was moved under Library, and now it doesn't do it. It prompts me to 'Add your favourites etc', but it doesn't play anything. Please tell me how to shuffle play from all my playlists again!

On the album page, the currently playing track is highlighted with color. But the “Now playing” list doesn’t have any feature that allows to determine the currently playing track. So Deezer, which tracks am I listening on these three screenshot?(actually, there is an attribute, but can you spot it at all?)

Pixel 8 Pro, Deezer app playback is completely broken. I click play on a song, nothing happens/no audio, then after a brief pause the track advances with playback paused. Try again and same result. No errors displayed. Already I have followed advice to clear data, adjust size of smart cache, sign out/in, restart phone, delete app and reinstall, nothing has worked.  Any similar experiences or other possible fixes? Android ver 16 Feb 5 2026 security update (installed update this morning, Deezer app was working fine yesterday, this could be the trigger).App ver 9.0.6.3 (also was updated while trying to troubleshoot, no improvement)

I'm new to Deezer, and I'm having trouble with the universal links. I've tried it with several songs and doesn't work on any of them. Clicking the link opens up the page, but clicking on any of the streaming services results in it saying that the song couldn't be located on that platform. I've tried with a variety of songs across genres and popularity and the problem still persists. This is definitely a bug. I'm on android. I haven't yet tried it on desktop.

I noticed that gapless is a little bit bugged on my android device. I'm having an issue where the next song actually comes in a little bit too early? It's really noticeable for me on albums which are supposed to have seamless transitions and it can be quite annoying. And yes, I tried different audio qualities, but it happens on Standard, HQ and Hi Fi.The transitions are flawless on the website player. I'm wondering if this is a known bug.

Hello! I was listening to music when I checked an artist account and saw that some musics does not belong to that artist (see images)That one is the wrong artist:That one is the artist who those musics belong to : 

When I’m driving in my car, with Android Auto and I ask Google Assistant (as an example) to play “Nina Simone - Feeling Good” I never get the first hit in the search… And there’s no way to get the good song… Even if I ask “ play Nina Simone on deezer”, where “Feeling Good” is the first hit, It starts to play another song and even other artists when I press next… Request: When I ask to play a song, it’s most of the times the first hit in the search. Play the first song in the search…Request 2: When I ask to play an artist, play only that artist….  

I have a pixel 6 and just downloaded the Android mobile app on 1/31/26. Songs suddenly stop playing or do not play after clicking the play button. The button switches to display the "pause" option, so it should be playing. To fix, I open the app, click the "pause" button, then click the "play" button. Sometimes I must do this twice.Should I reinstall the app? Does this happen for others?