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Hello Community,

Due to a global security certificate expiration, a number of devices (particularly older devices) have started experiencing connectivity issues between some of our partner’s servers and the Deezer platform.

 

We are contacting our partners to let them know that an update is necessary from their end in order to solve the issue.

We thank you for your understanding while we work with our partners to resolve these issues.

My Phillips stopt working with Deezer, infinity loding screen 🤷🏼


Hi

Is this issue still unresolved. I'm getting an error for more than a week now, trying to log into my Onkyo TX-NR686. I get a message saying  “Your details are incorrect, please try again.” I'm able to login to the android app with the same credentials so it's not incorrect.

Thanks. 


Hello,
I am since recently unable to login my Elipson wifi receiver to Deezer. I have been using this device until recently for High Quality listening ( premium plan).
I removed/reinstall the Android  app, reset/reinstall the device, changed my password, it still keeps saying “Invalid signature”. I can listen to online radios so the wifi connection is ok.
I can successfully login using the Deezer Android app using my new credentials, so I guess only the device can’t connect, probabbly due to this certificate issue not solved with Elipson.


Can you please quickly reach Elipson to solve this problem ?
Thanks.


So no Deezer for jaguar. Maybe use apple 


SEEMS DEEZER IS BEING REMOVED FROM MANY PLATFORMS NOW.

 

DEEZER PLEASE RESPOND BEFORE WE ALL CANCEL OUR SUBSCRIPTIONS 


Hi @Alan.Ferrari sorry for the late answer.

Indeed Deezer doesn’t have a partnership with Jaguar, but depending on your device iOS or Android, you can use Apple Car or Android Auto.

Please check this article - here.


Have you actually removed Squeezebox or mysqueezebox.com from the list of supported devices? A large number of users is having trouble and they are forced to move to Spotify. This really is a sad story.


Hi @buttyradio, thank you for reaching out.

I'd like to inform you that the Squeezebox should be functioning well since last Monday.

Please feel free to let us know if everything is okay on your end.


Hi @buttyradio, thank you for reaching out.

I'd like to inform you that the Squeezebox should be functioning well since last Monday.

Please feel free to let us know if everything is okay on your end.

Thank you! Your developers fixed the problem and Squeezebox users are really happy.


Hello, I am trying to use an iPhone 4 to bring Deezer to a stereo system with a 30-pin dock. Sadly the certificate seems expired for this device (running iOS 7) and I am unable to connect in the Deezer application. 
 

Is there a solution to my problem ?

Best Regards


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