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Audiocast M5 stopping-starting a few times when next song comes on


  • Runaway Baby
  • 2 replies

Hi, I’ve been using Deezer with the Audiocast M5 for five years, but recently I’ve been experiencing an issue—when new songs start playing, they keep stopping and starting a few times. I’ve tried using different phones to control it, and the Audiocast signal shows 100%.

Thank you in advance.

Joe

Best answer by Jaime.Deezer

Hi ​@kero I am sorry to hear that.
Please contact our Deezer Support Team and one of our agents will help with your request.
Thanks 

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2 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5285 replies
  • Answer
  • June 27, 2025

Hi ​@kero I am sorry to hear that.
Please contact our Deezer Support Team and one of our agents will help with your request.
Thanks 


  • Author
  • Runaway Baby
  • 2 replies
  • July 2, 2025

Thanks. Unplugging the device solves the issue for a few days, but other services work fine without needing to be unplugged.


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