Troubleshooting

Up until last night I'd had no problems playing Deezer HIFI through my Musiccast devices, now I can't get anything to play. I'm logged in and everything looks as it should but when I select something to play I get a brief flash that it will be playing a flac track, then that goes away and nothing pl...

Stessull Smash hit

Yamaha Musiccast problems.

Solved

Other Devices

5 17596 147

4 days ago

C

chazpilks67 Groupie

Deezer beta and CarPlay

Solved

Has anyone else found that Deezer no longer appears in the CarPlay apps since the latest beta update on an iPhone?

iOS

0 28 3

4 days ago

Hello! Have a weird bug in my Deezer. The music plays, but then it suddently stops after 4 or 5 songs. If you click to play other songs, it does not help - only the 'frozen' track is started again. If you refresh the page, it helps, but only for like a new batch of 4-5 songs, and it freezes again....

Andrii.Khakhariev One hit wonder

Web browser stops playing music after 4-5 songs

Solved

Other Devices

2 1510 52

4 days ago

Buckie Smash hit

Song sharing stopped working properly since about a month ago

Solved

Deezer, we're having problems with sharing songs and albums using Deezer's desktop app functionality (built-in "Share" feature). Sending seemingly works fine, however the recipient never gets the message. We've tried sending tracks both ways and it only worked occasionally, most of the time the reci...

Other Devices

0 19 4

C

5 days ago

R

rodnaph New member

"Hear This" on OSX

Solved

Hi - my OSX app has recently updated and now the "Hear This" feature has been removed - is this a mistake, is it in another location, has it gone forever? This is the main reason I use the app... can anyone help please? Thanks.

Other Devices

0 23 1

5 days ago

T

The Bloomfields New member

Songcatcher stopped working

Solved

Songcatcher stopped working after updating. It searches the music but when finds it, closes afterwards. I'm using Xperia Xa.

Android

0 41 4

T

7 days ago

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cubsno1 Groupie

How does an old-style guy with big speakers and an accurate amplifier use Deezer as his sound source?

Solved

I think I need a message from a Deezer sales person. But maybe not. I know nothing about this streaming and devices world. Although I'm a computer programmer full time. I'm used to plugging a CD into my Oppo and blissing out. I would like to replace the Oppo with Deezer. 1) Which of these...

Other Devices

0 80 9

7 days ago

Hi, I'm on most recent version of app, and so is my friend, but when we share tracks, they never come through. We have both deleted app, cache, reinstalled. But still we can no longer share. It last worked a week ago, so I can only think an update has killed it? Both have Galaxy S8 on latest Android...

Andre Tha Giant New member

No longer able to share tracks

Solved

Android

0 31 1

7 days ago

F

fin_85028 Roadie

Music still plays from Deezer, but opening the app in CarPlay only brings up a black screen

Question

Music still plays from Deezer, but opening the Deezer app in CarPlay only brings up a black screen."

iOS

0 14 1

7 days ago

Eyalf83 One hit wonder

Deezer on Android system in the car

Question

Hello all, I have an Android system on my car. When i'm using Deezer and picking up a playlist or even using Flow and then loading up Waze (which means deezer on the background) after the song ends and going to the next one, I cannot hear the song until I minimize waze, entering deezer again and th...

Android

1 45 6

7 days ago

Pioneer VSX-S520D AV-Receiver supports playback FLAC/AAC/MP3 and has Deezer App. Does VSX-S520D support offline playback of FLAC through Deezer App with "Deezer HiFi" subscription? If not, how to use Deezer's offline playback of FLAC on Pioneer VSX-S520D AV-Receiver?

skromnibog Roadie

Offline mode with "Deezer HiFi" on Pioneer VSX-S520D AV-Receiver

Solved

Other Devices

0 11 3

7 days ago

T

Timelordz One hit wonder

Volume banner in desktop app

Solved

When I change the volume on my windows 10 pc a Deezer banner appears in the top left corner of the screen. How do I remove this? This happens while using the Deezer desktop application. I understand its usefulness but there should be a way to turn it off. It can be quite obnoxious for users.

Other Devices

2 261 9

7 days ago

I used the able to split screen Waze and Deezer on my tablet but it seems this has changed recently. I can split the screen for most other apps but when I try doing that with Deezer I get a toast saying that the app doesn't support Split screen.

eloraby New member

Deezer app on Android no longer supporting split screen

Solved

Android

0 51 3

7 days ago

I have exact the same problem. Started to use Deezer again but playlist can't be used with my Onkyo receiver anymore. As my receiver is not changed, Deezer must have been changed somehow. Please fix this.

eejay65 Groupie

errors on Onkyo

Solved

Other Devices

1 1584 85

7 days ago

N

Noel Swinn

When is Deezer HiFi available on Bose Soundtouch?

Solved

I was wondering if Deezer HiFi would be coming to Bose soundtouch as it doesn't appear as available? Many thanks Noel

Other Devices

4 704 7

7 days ago

V

Vadym Groupie

Issue with wrong audio track playback in 'most played tracks'

Solved

Hello! I have found interesting issue with audio track playback in 'most played tracks' section on web. When you are listening any artists music in 'most played tracks' section and then left it on pause for some time (it can be day or two), you could observe interesting behavior, when you click in...

Other Devices

0 31 3

7 days ago

H

Hifiman000 New member

Deezer HiFi for Denon HEOS

Solved

Is there a time frame for Deezer HIFI Heos support?

Other Devices

0 420 22

7 days ago

G

gmanbelfast One hit wonder

Facebook Integration Issue

Question

Hey, I hope I am posting into the correct topic area. I would like to link my Deezer up to Facebook to be able to share tracks but I am unable to link my accounts, when I click on Link, nothing happens. I can link Twitter up no problem. Thanks, G

Other Devices

1 24 2

G

7 days ago

I got a new Iphone XR and updated to ISO 12.3 Deezer says Error - the request timed out. I tried on wifi and 4G. I remove and install the app again - Deezer no luck. any ideas?

ealcaniz

Iphone Xr and iOS 12.3 issue timeout

Solved

iOS

2 17 3

7 days ago

Hello! I cannot use the buttons in the iOS control center to skip or pause music. The buttons just don’t work although they animate when I tap on them. Video: iCloud

Appfel Groupie

Control Center (iOS 12) not working

Question

iOS

0 106 3

7 days ago

B

Brandon.Evans Groupie

Samsung TV App V 1.0.25

Question

Are there any plans to update the app on the Samsung app store? The current version is absolutely horrible. Its slow. I only get to see a 3rd of my favourite songs. There is no option to filter how i want the songs so im forced to listen to them in the order the app presents them. There is no easy l...

Other Devices

0 31 7

7 days ago

W

Wesley1231 Groupie

bass kicking in late

Question

for almost 2/3 weeks i guess i have been having issues with bass on deezer, i never had problems with bass before on deezer but now all of the sudden i have issues with it, so for example i am listening to a song and the bass should kick in but it still takes half a second/a whole second to kick in?...

iOS

0 24 3

8 days ago

Is it possible to share the played tracks over Deezer connected HEOS (by Denon) app to e.g. last.fm? I have a Denon AVR and i'm streaming deezer content over it by using HEOS/Deezer integration. In deezer i can normally see all the played tracks using HEOS, but even though the last.fm sharing is en...

saik0

Sharing listened tracks over connected HEOS (Denon) app to last.fm

Question

Other Devices

0 8 1

8 days ago