That certainly sounds annoying. I'll start with the standard cliché questions:
-Which Android version are you using?
-Do you have the most recent Deezer version?
-Do you use Deezer when you're on WiFi or do you use 4G or 5G?
-Do you have other Android devices at home that you could try it on?
-You can increase your cache, have you tried this?
I've been using Android 13 with 5G for a long time and I've never had buffering problems with Deezer. And that's on a budget phone.
I hope we can find out what's causing this.
awesomemac wrote:
That certainly sounds annoying. I'll start with the standard cliché questions:
-Which Android version are you using?
-Do you have the most recent Deezer version?
-Do you use Deezer when you're on WiFi or do you use 4G or 5G?
-Do you have other Android devices at home that you could try it on?
-You can increase your cache, have you tried this?
I've been using Android 13 with 5G for a long time and I've never had buffering problems with Deezer. And that's on a budget phone.
I hope we can find out what's causing this.
Hi there!
I am on android 14, with the app updated to the current latest version. I have tried both WiFi and 5g, however both are having the same issues which I find perplexing.
I do have an older phone, which I will try seeing if that might work differently, as my current phone is new (s24 ultra). It would be strange though if it is a phone issue but it could be.
How would you go about increasing cache? And what would this do?
I don't know if it might be a phone thing in that it is something to do with Samsung software, but it might be something I'd need to check. I have used Spotify and Qobuz with zero issues in terms of streaming issues, which is why I am finding myself a bit stuck. Thank you in any case!
Hi @Alex Peace please check the following article in our support page with Deezer data and Smart Cache FAQ’s and let us know if that helps: https://support.deezer.com/hc/en-gb/articles/115003875089-Deezer-Data-And-Smart-Cache-FAQs
Thanks
Recently when streaming deezer from a bluesound node to external dac and hifi system some random songs stop and start, no error message, just stops and starts. If I then forward to the next song it plays fine and later on, again randomly, another track will do the same thing. I’ve had deezer for several years and this is a recent problem. Both the deezer app and the bluesound app are updated. I have also sent a request to bluesound support. I have s Wiim that I can switch into the same system and no such problem.
