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refund

  • October 10, 2025
  • 3 replies
  • 77 views
K
One Hit Wonder

Hello deezer support i have a issue i just finished ny free trial and i forget to cancel before the renewal date and accidentally purchased it today. Please could i get a refund i need it can u help me

Best answer by CharlyMX

Hello

Please contact Deezer support for help with payment cancellations, refunds, and account type changes.

The Deezer online chat is very good; the chat entrance is in the bottom right corner.
https://support.deezer.com/hc/en

Or via the Deezer contact form
https://support.deezer.com/hc/en/requests/new

Best regards, and keep the music flowing.

3 replies

CharlyMX
Superuser
  • CharlyMX
  • Superuser
  • Answer
  • October 10, 2025

Hello

Please contact Deezer support for help with payment cancellations, refunds, and account type changes.

The Deezer online chat is very good; the chat entrance is in the bottom right corner.
https://support.deezer.com/hc/en

Or via the Deezer contact form
https://support.deezer.com/hc/en/requests/new

Best regards, and keep the music flowing.

I 💜 Deezer
    K
    One Hit Wonder
    • Kbirit Ismail
    • Author
    • One Hit Wonder
    • October 10, 2025

    I want my money back please

    CharlyMX
    Superuser
    • CharlyMX
    • Superuser
    • October 10, 2025

    I want my money back please

     

    ​@Kbirit Ismail 
    Here in the Deezer Community we are users just like you. For money issues you have to go directly to DEEZER SUPPORT, as I mentioned above, so they can resolve your issue.

     

    I 💜 Deezer
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