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Answered

email

  • October 21, 2025
  • 2 replies
  • 23 views
B
One Hit Wonder

My email was hacked I can't log on to my email to get the verification code you are sending me to apply my new email everything was linked to the old email even my payment so I would like to get this sorted out please somehow I'd like to link you to my new email

Best answer by Nina Nebo

 

Hi ​@biron_darcy  !

 

 If you no longer have access to the old email, you must contact Deezer support to get help accessing your account. 

 

https://support.deezer.com/hc/en-gb/requests/new

    2 replies

    GropplerZorn
    Superuser
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    • GropplerZorn
    • Superuser
    • October 22, 2025

    hi ​@biron_darcy 

    just about everyone here on the community forums is a subscriber like yourself. we don't have access to your account or the ability to handle this type of request.

    you should open a ticket with deezer support so that an agent can assist you. the link is here→ https://support.deezer.com/hc/en-gb

    Deezer Legend
    Nina Nebo
    Superuser
    Forum|alt.badge.img+15
    • Nina Nebo
    • Superuser
    • Answer
    • November 16, 2025

     

    Hi ​@biron_darcy  !

     

     If you no longer have access to the old email, you must contact Deezer support to get help accessing your account. 

     

    https://support.deezer.com/hc/en-gb/requests/new

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