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update payment method

  • October 8, 2025
  • 1 reply
  • 23 views

Hola.

 

  El sistema no me deja actualizar mi método de pago. En los parámetros cambié el país de Francia a España sin embargo el sistema me obliga a elegir "zona o provincia" en territorio francés (aunque esté en España).

 

 ¿Qué puedo hacer?

Best answer by Nina Nebo

 

 

Hi ​@eagle6thsun !

 

To change your payment method on Deezer when encountering a "region" issue, you likely need to cancel your current subscription and re-subscribe from the country you are currently in, using a local payment method. After cancelling and ensuring your payment period is complete, log in to the Deezer website on a PC or Mac, clear your browser cache, and then re-activate a new subscription for your correct country .

 

Before doing the above, it is best to contact Deezer support

 

1 reply

Nina Nebo
Superuser
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  • Superuser
  • Answer
  • October 8, 2025

 

 

Hi ​@eagle6thsun !

 

To change your payment method on Deezer when encountering a "region" issue, you likely need to cancel your current subscription and re-subscribe from the country you are currently in, using a local payment method. After cancelling and ensuring your payment period is complete, log in to the Deezer website on a PC or Mac, clear your browser cache, and then re-activate a new subscription for your correct country .

 

Before doing the above, it is best to contact Deezer support