trouble with derzer family

1 reply
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I have deezer family subscription, but when my family tries to hear music a message comes out, saying that someone Elsy must be listening to Music and Blocks them. Why?

Deezer Family

Jaime.DeezerAnswer

Community Manager

Hi @Julianics please make sure they are logged in to their profiles before playing.
If that does not work, please contact our Deezer Support Team and one of our agents will check your account and help you
Thanks

Jaime.DeezerAnswer

Community Manager

Hi @Julianics please make sure they are logged in to their profiles before playing.
If that does not work, please contact our Deezer Support Team and one of our agents will check your account and help you
Thanks

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