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One Hit Wonder
Kbirit Ismail
One Hit Wonder
October 10, 2025
Answered

refund

  • October 10, 2025
  • 3 replies
  • 128 views

Hello deezer support i have a issue i just finished ny free trial and i forget to cancel before the renewal date and accidentally purchased it today. Please could i get a refund i need it can u help me

Best answer by CharlyMX

Hello

Please contact Deezer support for help with payment cancellations, refunds, and account type changes.

The Deezer online chat is very good; the chat entrance is in the bottom right corner.
https://support.deezer.com/hc/en

Or via the Deezer contact form
https://support.deezer.com/hc/en/requests/new

Best regards, and keep the music flowing.

3 replies

CharlyMX
Superuser
CharlyMXAnswer
October 10, 2025

Hello

Please contact Deezer support for help with payment cancellations, refunds, and account type changes.

The Deezer online chat is very good; the chat entrance is in the bottom right corner.
https://support.deezer.com/hc/en

Or via the Deezer contact form
https://support.deezer.com/hc/en/requests/new

Best regards, and keep the music flowing.

I 💜 Deezer
    One Hit Wonder
    Kbirit IsmailAuthor
    One Hit Wonder
    October 10, 2025

    I want my money back please

    CharlyMX
    Superuser
    CharlyMX
    October 10, 2025

    I want my money back please

     

    ​@Kbirit Ismail 
    Here in the Deezer Community we are users just like you. For money issues you have to go directly to DEEZER SUPPORT, as I mentioned above, so they can resolve your issue.

     

    I 💜 Deezer
      TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement