Solved

J'ai payé un abonnement le 26 septembre au jour d'aujourd'hui. Je voulais écouter ma musique mais cela n'a pas été possible car il me demande de rembourser que j'ai déjà payé. Cela m'a extrêmement énervé et déçu merci de me recontacter Au plus vite

J’ai payé un abonnement le 26 septembre au jour d’aujourd’hui. Je voulais écouter ma musique mais cela n’a pas été possible car il me demande de repayer que j’ai déjà payé. Cela m’a extrêmement énervé et déçu

I have a nuvo multizone system and it seems that the api allowing access to deezer seems to have stopped. Any ideas? Niall

As the title says. The glitch happens all day every day and stops the music and says it's in listening mode on other devices. Deleted my old phone from the list of devices and still does it. Please help

Hello Deezer, my artist name is GAGO. I have about 46 songs and collaborations in my page that are not mine! I want to remove them all.here is my artist profile : https://www.deezer.com/hu/artist/5374119Only the following are my songs:https://deezer.page.link/BGjJZDqsUevr9gZn8https://deezer.page.link/16gLnEkzA2GL1cF26https://deezer.page.link/mP3cQ5MbU5tEyoAV8https://deezer.page.link/VnmvYvf5fw3c6oHYAhttps://deezer.page.link/rmsynJ4tGeAcCoRo6https://deezer.page.link/7Gv5RMFHdziUUf7G9Please remove any songs other than these in my profile.  Thank you for your cooperation.

Bonjour, je suis actuellement en irlande pour 6 mois, j’ai réactivé mon compte avec un code pour 1 an. Je souhaite partage labonnement famille avec mon pere et ma soeur actuellement en france le partage leurs est refusé. Merci de remedier a ce problème 

Ya va más de un mes y aún no solucionan el tema del error (Error: MS0675) ya solucionen eso. No me deja reproducir mis mp3.  

Hi I have juts paid £14.99 and is still asking me to pick a payment plan when I have I can’t get all my music up ??? 

Hi Deezer teamI have Dezzer for few years now with short beake recently. I am writing you since I came back to Deezer as a better option for me in comparing to other musc providerd. Track mix is not giving me much satisfaction lately. I choose a song and start mix from that song but songs that are coming in the playlist rearly follow music direction. Is there any way to improve this? Thank youBest regardsSrdan Zivojinovic

Hi there, I released my first song, and my song was added to another artist profile. Can you please create a new Deezer artist profile for me so I can claim it as an artist? Profile link: https://www.deezer.com/us/artist/284075381My release link:  Thank you very much in advance! Sincerely,Uriel

Hey everyone,As someone who’s followed Utada Hikaru’s career for many years, I can tell you that the artist's name needs to be updated. In 2013, she transitioned from using "Utada Hikaru" (the traditional Japanese order) to "Hikaru Utada" (Western-style). This wasn’t a change of her actual name but a shift to better align with her personal identity and international naming conventions.I’ve already contacted support, and they mentioned that the artist would need to reach out directly for this change. However, given Deezer’s size and how busy the artist is, it seems unreasonable to expect her to do so.To confirm the name change, just check any of Utada’s official platforms (Twitter, Spotify, Tidal, Amazon, Qobuz, Apple Music, or her official website), where her name now appears as "Hikaru Utada."Please update the name accordingly, as this is the correct and current presentation of the artist.Thanks for your attention to this!wanted to point out that you did update the bio section as it s

So I have been reorganizing a playlist of mine on the Deezer desktop app, but when I open that same playlist on the mobile app my playlist does not show the new order of the playlist. Is there a way to fix this?Also it would be nice to reorganize playlists on the mobile app as well.Thanks

Im paying a deeper family subscription and in 2 months my family has been ejected without possibility of logging back on twice. We already sent an email asking for help, it was resolved and now it is back. What is the problem. How can it be fixed ASAP. It costs a leg for it to not work it is inadmissible. Once ? It happens I understand. Every month ? No. 

Is there a way to change the bank account number without canceling my subscription first? Thank you! 

Je viens de souscrire à l’abonnement deezer étudiant mais je en comprends pas pourquoi je n’ai pas les 2 mois gratuits, pouvez vous m’expliquer ?

It says an error occurred please try again later. What to do? 

- Deezer beta appFavorites stopped loading on Friday 2024-09-20I've reinstalled the app and the issue is still present.  Favorite tracks is just a blank page of various gray squares. What gives Deezer?  Put in some telemetry so you know when stuff gets broken.  Folks are paying for this and such regressions are not acceptable for a mature product! Thank you..

App reports incorrect android.media.action.CLOSE_AUDIO_EFFECT_CONTROL_SESSION instead of android.media.action.OPEN_AUDIO_EFFECT_CONTROL_SESSION, resulting in the equalization not being applied

There was a problem when I wanted to change my current account to a student account and by putting my credit card I was charged €10.99

Hello .. before I upgraded to premium ..I had the option to play a radio based on my Playlists including my favorites.This option is now gone and all I have is FLOW which doesn't really come close How do I get that option back ? downgrading back to free ?

Prezados,Sou assinante há mais de um ano e nunca solicitei o cancelamento de minha assinatura porém ao acessar minha conta, aparece um perfil de não assinante que me oferta opções de uma nova assinatura. Acredito que isso seja um bug, então podem verificar por favor, pois estou utilizando o aplicativo com anúncio mas meus pagamentos estão em dia. Agradeço. Cordialmente, Felipe.

el dia de hoy me subscribi por medio de mercado libre a dezeer todo iba bien hasta que intente iniciar sesion me pidio contraseña para registrarme descargue la aplicacion puse mi cuenta y para mi sorpresa no me dejo acceder cambie la contraseña 6 veces y nada aun me daba la leyenda de que contraseña incorrecta a pesar de haberla cambiado varias veces incluso pense quiza es problema de compatibilidad con mi dispositivo e intente iniciar sesion desde mi pc y salio lo mismo exactamente llame soporte de mercado libre y dicen que mi cuenta esta activa que me contactara con soporte de deezer lo hice y no recibo respuesta mas que de un bot a mi correo que cambie la contraseña de nuevo y sigo sin poderlo resolver habra alguien de soporte que pueda arreglar dicho problema 

How can I change the default download location to my storage HDD instead of my 100GB SSD C: drive? I can’t download anything because it clogs up my SSD which slows it down and increases the wear and tear on the drive. Spotify allows you to change the download location while still keeping the files encrypted, I expected Deezer would allow this as well when I bought it, but I can’t find the setting anywhere. I mainly use Deezer HiFi on my desktop after switching from Spotify, and I was very impressed with the amount of features Deezer has over spotify. I don’t want to switch back but not allowing the download folder to be changed is IMO, an essential feature. OS: Windows 10 Enterprise LTSC 2019(Installed Deezer app through powershell) Storage:       C: crucial MX500 120GB       D: seagate barracuda 3TB

Hi, The album “Pinback” by Pinback used to be available, I even have marked one of the songs as favourite in my account. However, now it says “this song is not available in your country”. How can that be? Other Pinback albums are still available. Kind regards,Jeroen

Como puedo hacer lo demas