Skip to main content
Answered

a bug in the iOS mobile app


Hi there! I noticed a bug in the mobile app: when you go to your favorite tracks and start scrolling, the top bar appears intermittently, and the scrolling smoothness is disrupted. The same issue occurs in other sections of the app — sometimes the top bar appears instead when swiping sideways to exit. Please look into optimizing this. Thank you!

 

Deezer for iOS (10.28.0.4)

 

 

Best answer by GropplerZorn

@Infaite99 I would also update to deezer’s newest version, 10.29.1, your phone to iOS 18.2.1, and try the usual troubleshooting, at least a restart of your phone. Mine is silky smooth. Best of luck.

View original
Did this topic help you find an answer to your question?

5 replies

Leonídia.Deezer
Alien SuperStar
Forum|alt.badge.img+6

Hi ​@Infaite99! Thanks for bringing this to our attention.

Would it be possible for you to record a video? I wasn’t able to reproduce the issue on my end.

In the meantime, can you try clearing the app's cache or reinstalling it?

 


GropplerZorn
Deezer Legend
Forum|alt.badge.img+17
  • Deezer Legend
  • 1036 replies
  • Answer
  • January 9, 2025

@Infaite99 I would also update to deezer’s newest version, 10.29.1, your phone to iOS 18.2.1, and try the usual troubleshooting, at least a restart of your phone. Mine is silky smooth. Best of luck.


  • Author
  • Runaway Baby
  • 1 reply
  • January 9, 2025
Leonídia.Deezer wrote:

Hi ​@Infaite99! Thanks for bringing this to our attention.

Would it be possible for you to record a video? I wasn’t able to reproduce the issue on my end.

In the meantime, can you try clearing the app's cache or reinstalling it?

 

Hi! Thank you for your reply, guys. I’ve updated my iPhone to iOS 18.2.1 and the app to version 10.29.1. However, this bug persists. I’m attaching a video recording for your review.

Note: This happens if you immediately swipe down upon opening your favorite playlist.

Screen Recording


archaic_email
Lover
Forum|alt.badge.img+1

This is a bug that’s also been occurring with me as well, it’s not always the case but the overlapping does happen on occasion. 


Leonídia.Deezer
Alien SuperStar
Forum|alt.badge.img+6

Hi ​@Infaite99! Thanks for the video, and thank you, ​@GropplerZorn ​@archaic_email for your feedback.

I’ve already passed your feedback along to our tech team.

I’ll keep you updated if there are any changes.


Reply