a bug in the iOS mobile app

Forum|Forum|1 year ago
January 3, 2025
5 replies
114 views

Hi there! I noticed a bug in the mobile app: when you go to your favorite tracks and start scrolling, the top bar appears intermittently, and the scrolling smoothness is disrupted. The same issue occurs in other sections of the app — sometimes the top bar appears instead when swiping sideways to exit. Please look into optimizing this. Thank you!

Deezer for iOS (10.28.0.4)

Best answer by GropplerZorn

@Infaite99 I would also update to deezer’s newest version, 10.29.1, your phone to iOS 18.2.1, and try the usual troubleshooting, at least a restart of your phone. Mine is silky smooth. Best of luck.

Leonídia.Deezer

Community Manager

Hi @Infaite99! Thanks for bringing this to our attention.

Would it be possible for you to record a video? I wasn’t able to reproduce the issue on my end.

In the meantime, can you try clearing the app's cache or reinstalling it?

GropplerZornAnswer

Superuser

@Infaite99 I would also update to deezer’s newest version, 10.29.1, your phone to iOS 18.2.1, and try the usual troubleshooting, at least a restart of your phone. Mine is silky smooth. Best of luck.

Deezer Legend

I

Infaite99Author

One Hit Wonder

Hi @Infaite99! Thanks for bringing this to our attention.

Would it be possible for you to record a video? I wasn’t able to reproduce the issue on my end.

In the meantime, can you try clearing the app's cache or reinstalling it?

Hi! Thank you for your reply, guys. I’ve updated my iPhone to iOS 18.2.1 and the app to version 10.29.1. However, this bug persists. I’m attaching a video recording for your review.

Note: This happens if you immediately swipe down upon opening your favorite playlist.

Screen Recording