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My Deezer Year

  • January 10, 2025
  • 2 replies
  • 18 views

I received the My Deezer Year ann I open it, but a black screen just shows up, how do I solve this?

Best answer by Nina Nebo

 

Hi ​@Miguel Augusto Petroski !

You can find MDY on android under Explore section .

If you still can't open try turning your phone off and on again or logging out and logging back in to your account .

Or maybe you need update Deezer app .

 

If you still have issue then contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

 

 

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2 replies

Nina Nebo
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  • Deezer Legend
  • 5065 replies
  • Answer
  • January 10, 2025

 

Hi ​@Miguel Augusto Petroski !

You can find MDY on android under Explore section .

If you still can't open try turning your phone off and on again or logging out and logging back in to your account .

Or maybe you need update Deezer app .

 

If you still have issue then contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

 

 


Thank you! it worked!