Hitmaker

Answered

Deezer crashes after about 5 minutes, have to log in again.

5 replies
90 views

Deezer drops and crashes after 5 minutes and makes me log in again.

Nina NeboAnswer

Superuser

Hi @piotrartist !

Maybe link below can help you

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

or contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

Nina NeboAnswer

Superuser

Hi @piotrartist !

Maybe link below can help you

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

or contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

piotrartistAuthor

Hitmaker

I did contact them, not too helpful.

Superuser

May I ask what did they tell you to do and what was it’s result?

piotrartistAuthor

Hitmaker

They said to uninstall the app and reinstall it.

Community Manager

Have you contacted them back to let them know it didn’t work?