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One Hit Wonder
Jan 6, 2025 10:25 AM UTC
Answered

My Deezer Month December not showing

I didn’t recieve My Deezer Month for December, even though I’ve recieved it every month for the past two years. I just noticed that I didn’t have my notifications on anymore since I just got a new phone, so that’s probably why. But is there any way to still get the stats for December? I would just love to see them!

Nina Nebo
Nina NeboAnswer
Superuser
Jan 7, 2025 1:40 PM UTC

 

​@Jaime.Deezer I Received it, thx 😊

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

6 replies

Nina Nebo
Superuser
Superuser
Jan 6, 2025 11:49 AM UTC

 

Hi ​@pihla !

 


It seems that many users have not received it yet .

Here is articles on the same topic 
 

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
AeronA
Rising Star
Jan 7, 2025 11:28 AM UTC

Support have confirmed to me today the devs are aware and investigating the issue. 

Jaime.Deezer
Community Manager
Community Manager
Jan 7, 2025 12:55 PM UTC

​@AeronA ​@Nina Nebo ​@pihla I have received the email now. Could you please confirm if you received it too?
Thanks :) 

pihlaAuthor
One Hit Wonder
Jan 7, 2025 1:07 PM UTC

Yes I recieved it too! <3 ​@Jaime.Deezer 

AeronA
Rising Star
Jan 7, 2025 1:14 PM UTC

Received thanks ​@Jaime.Deezer 

Nina Nebo
Superuser
Nina NeboAnswer
Superuser
Jan 7, 2025 1:40 PM UTC

 

​@Jaime.Deezer I Received it, thx 😊

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜