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One Hit Wonder
Jan 10, 2025 5:48 PM UTC
Answered

My Deezer Year

I received the My Deezer Year ann I open it, but a black screen just shows up, how do I solve this?

Nina Nebo
Nina NeboAnswer
Superuser
Jan 10, 2025 5:58 PM UTC

 

Hi ​@Miguel Augusto Petroski !

You can find MDY on android under Explore section .

If you still can't open try turning your phone off and on again or logging out and logging back in to your account .

Or maybe you need update Deezer app .

 

If you still have issue then contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

 

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

2 replies

Nina Nebo
Superuser
Nina NeboAnswer
Superuser
Jan 10, 2025 5:58 PM UTC

 

Hi ​@Miguel Augusto Petroski !

You can find MDY on android under Explore section .

If you still can't open try turning your phone off and on again or logging out and logging back in to your account .

Or maybe you need update Deezer app .

 

If you still have issue then contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

 

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
One Hit Wonder
Jan 10, 2025 6:53 PM UTC

Thank you! it worked!