Other devices

Hi,what is formula for playing (for example) motivation flow on Alexa?And if I say Alexa, play my music, my favorites will start playing. Unfortunately it play last added track only. Can you fix it?

I don’t understand why you’ve cancelled Deezer on Fitbit?! The whole point in me signing up for Deezer was to listen to music while I run. I don’t need or want it for anything else. 

The sound is fine if I do not have my earbuds connected, the sound is also ok with my earbuds on a call but for some reason if I try to listen to Deezer with my earbuds the sound is awfully distorted like my earbuds are underwater.I tried clearing the cookies of Chrome it helped until I disconnected my earbuds and connected them back again.I tried using Edge same thing happen and the windows app keep giving me error messages MS0610 so I ended uninstalling in.I’ve been using Deezer for years and never had such issues before/What is the solution….?

Suddenly unable to access Deezer via Sonos. Error message says “Unable to browse music”. I’ve updated both apps, reauthorized Deezer to run in Sonos but still nothing. 

Dear Users, I’m using Fitbit since 12 years and I was happy to use deezer on my former Fitbit Sense. When I got the news that I cannot download music on my clock because deezer stop support this feature I - and many others in Fitbit community - got sad. Then I got my Sense 2 and there is no support on it for any music control. I would like to ask you to have back the same deezer support on Fitbit Sense 2 like on Sense 1 (i.e. control of music and download of playlist on the clock for offline listening). Than we all can go happily for a run :)RegardsNándor

The deezer app for xbox needs an upgrade. I haven't been able to use the app on my xbox for days as it wont play sound anymore. The app has had other issues that I brought to the attention of the twitter page but its been acting up worse since. First the song displayed and the song playing often gets unsynced while playing. It will display one song but be playing something completely different. This causes longer songs to get cut off before they are actually over and shorter songs to just be silent for the remainder of the time.  It also frustrates me that i cant listen to podcasts on my xbox app, I dont just use my xbox for gaming, it is my entertainment system.  Very recently, in the last week, the app refuses to play sound. I will go to a playlist and hit play but nothing comes out. Its not my xbox or my sound system as other apps work just fine. I truly enjoy this app and would like to continue enjoying it but I pay specifically so I can use it on my xbox and that is impossible rig

Hello, When downloading favourite play lists to my galaxy watch 4 the Download hangs on the last song for each play list and the downloads not completed . I see that others have had this issue but has anybody found a work around? The latest app updates means downloads are way faster but usless unless the Download can finish! Thanks,Craig

It looks like the issue described Here has remanifested itself. I can't log into Deezer on any if my musiccast devices. When I try to log in all I get is a message saying "unable to register your system"Anyone else seeing the same?

Why is Deezer service such garbage? Same problems keep happening again and again. Both android and apple apps keep telling “unable to register your system”, while other streaming service s work with the same setup just fine.   

Hi there, I am looking for a standalone speaker that will play Deezer playlists and mixes natively without a phone or other device constantly streaming. E.g. after starting a stream I want the controlling device to go away / shut down / do something else without stopping the stream. I also want this without requiring another service like Google Assistant or Alexa. This I know this also rules out Chromecast and probably ApplePlay. What I need is an indoor speaker suitable for a small-mid sized room. Besides Deezer it should play bluetooth. Are there any devices around in the < 300 USD range? I had a Bose SoundTouch 20 (SM2) which meets my needs exactly in terms of connectivity and sound quality. Their proprietary app has a good enough interface to Deezer. We have put our favorite playlists on the 6 hardware buttons and were happy. But sadly the line has been discontinued and there are no reasonable priced devices available in my region. The closest device still sold seems to be the S

Hey, so this is really a bug report. There is not a solution, I’ve tried plenty of things to get this to work, I just want to make sure the devs know about this.If you shuffle a deezer playlist using alexa it will play 2 or 3 songs shuffled, and then the playlist will end.This happens if I use “alexa, shuffle playlist xyz” or “alexa, play playlist xyz shuffle mode” to start it playing and shuffle it right away, and it happens if i play the playlist and then just do an “alexa, shuffle” once it has begun playing.I think they need to take a look at the alexa deezer skill.

I have added deezer to my amazon echo. I can ask it to play a particular playlist. Sometimes it just can't find them. Other times it will find it but only recognise the first song. These are playlists it has successfully played before.

Both the Web and Windows Applications, latest version of Deezer, keeps on interrupting, sometimes for long times.  I am on a symmetric 300 Mb/s connection.  I have followed all recommendations that I could find.  Problem remains.  What can I do next?  Why is this suddenly a problem?  I have to pause and start the play manually before it continues.

I have a prenium abo en I download a song but i can’t find it on my desktop. So where I find it on my desktop and How can I listen to it offline ? It not so clear for me when i looked in fac& more

HiI live in France and listen to Radio 2 through deezer on my sonos system. I keep hearing a message coming through the speaker saying I will soon be able to listen to it and to contact my supplier. I cant seem to be able to send a private message to deezer, nor would I know what to do to be able to continue listening to it. Any advice? Kind regardsClare Hopkins 

This topic goes on for years but no improvement yet…?!?!

Why can’t I remove songs I have added to the collaborative playlists?I mean if I put a wrong song into the playlist and want to change it, it is not possible. I guess “owner” of the playlist can remove songs, but it would be nice if everybody could remove the songs they have added to the collaborative playlists. I don’t want to remove songs other people have added.

I have linked Deezer on my iphone Google Home app and set it as my default music player, but when I ask my Google Home Mini to play from Deezer,  the voice assistant says "your Deezer account needs to be linked first. You can do that in the Google Home app". I've tried unlinking my Deezer account,  logging out of Deezer on my other devices, rebooting my phone, resetting my password, and re-linking Deezer again several times, but I keep getting the same error message. I have a new Deezer Premium account in the trial period.

The android tv app hasn't been update since 2019 and the Samsung TV app hasn't be updated since 2021 to fix any of the various bugs it has. This is a huge deal breaker for me honestly and it tempts me to leave Deezer sometimes.Does anyone have any info on if the tv apps will ever be prioritized or Deezer is just going to kill them off like everything else?

Again the issue has surfaced… Incredible how poor the execution of updates are carried out by Deezer Q&A as it’s not the first time the exact same issue occurred (see posting from 11 months ago: Mac OSX 12.2.1 Deezer Version Version 5.30.190 (5.30.190.96) - Error when clicking Albums etc)Maybe time to move back to Spotify, as at least I can reply on their apps across my devices to be working...

I’m using the latest Firefox and I have a 250mb up/down Fibre connection at home.  I’ve been having issues with Deezer for atleast a month where I turn flow on, and my music just stops randomly in the middle of the song.  Skipping the song doesn’t always help because the next song would just play a few seconds and then stop.It’s always random songs, so I can’t give an example of a song.  Right now, while typing this, my music just stopped again.

Okay so deezer connect never works with my xbox the app just loads and both devices are in the same wifi so that’s an L second pls add more music to playlists like spotify how you can add songs based on the ones you have there where you just get the song title and + so you can add it to your current playlist i listen to a lot of music i dont want to be having to search for it

why deezer doesnot show me the lyrics? I already restarted my computer, but it still does not working.(

When I play Flow on my Samsung TV the first song that's coming up will be repeated every couple of songs. At the playlist you can see that another song is playing, but the music of the first song is what you hear. This is without an exception, every time I play Flow on my Samsung TV. When I play the previous song and then go forward again to the song that went wrong, the music that you're supposed to hear instead of the first song of flow is now playing. 

I have just switched from Spotify and have high hopes for Deezer. I just don’t understand what is the deal with local MP3 upload. It is crazy buggy and impossible to use.It does not work neither in the desktop app nor in any browser. The lack of progress bar or error/confirmation message doesn’t help as I don’t understand what is going on. At this point I’m adding each song one by one (yes, all are CBR) and I still can’t upload some of them.Additionally, after each restart of the app or refresh of the web player some of the songs randomly disappear just to appear again after another refresh.Seeing all those really old unresolved posts and submitted ideas regarding the upload it looks like it is an abandoned feature that is going to be deprecated soon. Is that the case? I would like to know if there is some hope of listening to my local files via Deezer so I know if it’s worth to keep my subscription because that’s a deal breaker for me. (I was even considering writing my own piece of c