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Hitmaker
Mar 24, 2023 8:30 PM UTC
Answered

Musiccast login seems busted again

It looks like the issue described Here has remanifested itself. I can't log into Deezer on any if my musiccast devices. When I try to log in all I get is a message saying "unable to register your system"

Anyone else seeing the same?

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Yula
YulaAnswer
Deezer Staff
Mar 27, 2023 2:56 PM UTC

Hello @Brightbluee, sorry to hear that could you try: 

Reinstalling both apps, MusicCast and Deezer

Reset your Deezer password here: https://www.deezer.com/password/reset

Reconnect with the new password. 

This should solve the issue!

(She/her) add your pronouns to your signature!

2 replies

Yula
Deezer Staff
YulaAnswer
Deezer Staff
Mar 27, 2023 2:56 PM UTC

Hello @Brightbluee, sorry to hear that could you try: 

Reinstalling both apps, MusicCast and Deezer

Reset your Deezer password here: https://www.deezer.com/password/reset

Reconnect with the new password. 

This should solve the issue!

(She/her) add your pronouns to your signature!
Hitmaker
Mar 28, 2023 6:12 AM UTC

Thanks