Hey @Bmp!

Can you please try to reboot the Deezer app and the Alexa, reconnecting all should solve it.

Let me know anything. 

Hello,

Thanks for your reply. I should have added that I have tried reinstalling both the Deezer and Alexa apps but it made no difference 

Hi @Bmp! 

Have you tried to disconnect and reconnect Deezer? 

 

I’m unable to play any playlist via Alexa and am getting the error message “I’m having trouble getting that right now, please try again.

I’ve deleted and reinstalled the app, un-linked and re-linked the Alexa skill several times, rebooted all Alexa devices but to no avail. What is the problem please?

I’ve now another problem. Alexa is unable to play Deezer playlists. She’ll play one, two or a few tracks ans then state “that’s the last song”. 

That has no effect

I am also having this problem if i try to shuffle a deezer playlist with alexa. It will play usually 2 or 3 songs and then the playlist ends. I think you guys have a problem with the deezer skill for alexa.

Can you give me an example of command you give to Alexa so we can try and reproduce it? 
Thanks

Can you give me an example of command you give to Alexa so we can try and reproduce it? 
Thanks

I don’t have this problem now, just the fact Deezer still doesn’t work on Alexa with any playlists.

No playlists at all, @r7583786. 

If you say “Alexa play 100% Bob Marley” it does not play anything? 

It’s pretty much the same problem as the OP is having, it will play 1, 2 maybe 5 tracks if lucky and then stop. Every time, no matter the playlist. There is clearly a bug as I’ve now seen numerous people complain about this.

This appears to be fixed now. Can anyone else confirm?

hey @r7583786 

i just played 100% bob marley with success, i let it run for 7-8 songs. so not to say it’s resolved, but there’s that, anyway.

tbf, alexa is frustrating with every music service, not just deezer.

Hi, I can confirm this issue has been fixed for me.