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One Hit Wonder
blea6684
One Hit Wonder
March 7, 2023

sonos deezer unable to browse music ?

  • March 7, 2023
  • 42 replies
  • 1724 views

Suddenly unable to access Deezer via Sonos. Error message says “Unable to browse music”. I’ve updated both apps, reauthorized Deezer to run in Sonos but still nothing. 

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      Rising Star
      W.H.
      Rising Star
      April 3, 2023

      The problem seems to have been solved, although I don't know how.

      Deezer support asked me to upload videos of me adding Deezer profiles to the Sonos app. Once again, I deleted all Deezer profiles from Sonos and started recording videos.

      The iPhone application did not allow me to add an admin profile, as it did many times before. Android added this profile until today, but I couldn't browse music. This time, after adding the admin profile on Android, everything started working.

      @Superschlumpf and @Yula  I will send you links to videos in private messages. Thank you for your good advice and willingness to help. I really appreciate that.

      Superschlumpf
      Superuser
      Superschlumpf
      Deezer "Sonos Master" Legend
      April 3, 2023

      @W.H. 

      Yeah… 😎 

      I‘m very happy to hear such good news. Thanks for being patient all the time…

      If there‘s anything you need further help, don’t hesitate to ask again. 
      regards

      Ralf

      [he/him] Deezer is music, but Deezer and Sonos is party !
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