sonos deezer unable to browse music ?

Same issue with me

I’ve got the same problem after updating to 15.1.1 version

Same with me. Tried logging out logging in etc. Switching phone off but still the same message...

I can play music through Deezer, however I can't browse their libraries or get to their homepage on the Sonos app...

At the moment Deezer is working fine on my Sonos system. 
Maybe there was some improvement on the API they have been working on. In this case access can be linited for some ours.

Anyone still having issues?

Same with me. I have a family account, the problem only affects the Admin user, other users work fine. Sonos support referred me to Deezer....

Hi…

there were different problems reported here . Can you please tell us in detail what isn’t working properly on your Sonos System if you use the admin account?

Do the other users use own accounts that are part of the family plan or do they just use family profiles?

All other users use family profiles.

The Sonos app easily searches for music on all added streaming services, including Deezer, logged in as Admin. The problem occurs when I select the "Deezer" icon in the "Browse" section and want to browse the resources added to this user. Sonos shows a message "Unable to browse music". No problems for all other users.

The problem is strange. In my opinion, the cause lies with Sonos, but their support says that I should seek help here.

Everything was working fine on the S1 app. The problem started after upgrading to S2. To solve it, I deleted all Deezer users from the S2 app, changed the Deezer account password, and wanted to add users again. When I tried to add a Deezer Admin user in the Sonos iPhone app, the app added another user. Another attempt to add the Admin user ended with a message that the account already exists. I made another attempt to add admin on my android phone. There were no problems with this, but as a result, the Sonos app shows "Unable to browse music" in the Browse section again.

@W.H.

This sounds very strange… i also use a deezer family account for Sonos and can’t reproduce the problem. For me it works fine with the admin and also with the other profiles. 
Switching profiles including the admin and browsing content from within the deezer app works well?

Imho it looks like an account problem. 
As you already tried please remove the deezer profiles from Sonos app again and after this also remove Sonos from Deezer authorized „devices“ and try again. 
Maybe your Deezer account still is connected to your old S1 Sonos System and this causes the trouble.  

To do this, after removing the admin and the profiles from Sonos, login to your Deezer account via web page using a desktop browser and select „account settings“. Take a look at the „my apps“ section. There you will find Sonos and other services. Remove Sonos and try to connect Deezer again using the Sonos app. Start with adding the admin profile. 
 

Good luck… 

I removed all Deezer profiles from Sonos, all authorized “devices” and “applications” from my Deezer account, reinstaled the Sonos App, and re-added the users. Unfortunately, that didn't help.

After upgrading to Sonos S2, I gave my old S1 system to one of my family group users. Until now, he logged in simultaneously with me with the same e-mail address, using the profile assigned to my account. I changed it. He now has a separate account so now he logs in with his email, but that didn't help either.

I asked him to re-add my Deezer account to his system and try to add the Admin user. He managed it without any problems, everything works fine for him.