Android

Hello,I live in the U.S. for the past few days my app has been loading extremely slow. If I go out of the app and come back later it used to pull up the song I was last listening too, immediately. Now it takes 15-30 seconds to load all the time. This is extremely frustrating. Any tips or pointers would be greatly appreciated. Thank you.

I don't know why it does that, I'm on mobile, and sometimes (It's irregular) my music skip in the middle of the music not at the end, it's even sometimes 15s after the start

Hi! New to Deezer, just checking it out for the first time today after Spotify removed the Android widget feature. Unfortunately, I'm having a little trouble with Deezer's widget too. It starts out working as expected, I can start/stop, skip, etc... But then I open the app to Cast, and upon returning to the homescreen, the widget no longer displays playback controls, rather it just says "Open Deezer". This is not ideal, but fine.... Except that if I click the widget to open Deezer, Deezer does not open, rather the widget goes blank, and will no longer work until I uninstall and reinstall the whole app! I tried just removing and re-adding the widget, but unfortunately, after initiating a cast apparently, the 4x1 playback widget ceases to exist in the widget picker. Troubleshooting steps: I have uninstalled and reinstalled the app, this works until the next time a Cast is initiated. I have moved to the beta version of the app, this worked until the next time I initiated a Ca

When trying to open a Shaker group I get  the message "The page didn't load". I've tried several things to fix it: Changing network, standing next to my WiFi router, restarting the app, deleting cache, sign-out and sign-in, re-installing the app, and every time i get the same message.I ise Deezer on my Android phone. 

Hello, I need help with my Deezer app. It updated recently and it doesn't save my last song/playlist played. So for instance let's say I play music from a playlist and then I don't listen to music for a few hours or the app closes, when I return to the app, I have to select the playlist again and start all over.It has made shuffle difficult to use because with hundreds of songs I'm not able to figure out what I already listened to recently. Please help :) 

Bonjour,J'utilise Deezer depuis plusieurs années et récemment je me suis retrouvé avec l'appli en anglais. J'ai regardé sur internet il dise que c'est en rapport avec la langue dans les paramètres du téléphone sauf que je suis bien en français alors j'aimerais comprendre pourquoi je suis anglais, ce qui n'est pas toujours pratique…Et deuxième chose je ne sais pas si vous pouvez faire quelque chose mais lorsque j'écoute ma playlist coup de coeur et que je fait écouter a la suite plusieurs titre. Si je sors de l'appli et que j'y retourne que quelques heures après ou le lendemain tous ces titres ne sont plus a la suite ce que je trouve pas sympas parce que si je les ai mis a la suite c'est que je voulais les écoutés que ce soit le jours même ou le lendemain…Merci d'avance de votre compréhension

Dears , i cant play my music or download them, iam on premium family, you can check the picture attached , am using Android 15Thank you  

Over the past day or two moods have stopped appearing to guide the Flow, and lyrics won’t show up. Also songs that I’ve liked in the past show as unliked, but when I tap the heart I get a notice saying that the song has already been liked. Anyone else having these issues? Are they working on a fix?

Since the last update, the text size and album images on Android Auto are much smaller. Previously I was able to safely glance at the screen and see which artist/track is playing, now it's too small to do so safely. Is this intended or a bug?

Since yesterday evening, Deezer has kicked me out of my account, and when I enter my login and password, it says "Unfortunately, it is not possible to register in your country." I have a premium account. What is the problem? VPN doesn't work. This has happened before, but I was able to log in to my account without any issues

Hi, how do I restore the downloads after a re-installation of Deezer on an Android cell phone,

I connected my Deezer account to the Airbuds app to share songs with friends but my listens don't show up in Airbudsis it smth i need to fix in the settings or what? 😞

Hello there!I have found the following issue concerning android auto. When I play a playlist from Android Auto, it seems that it doesn’t update the next times I play it, it remains the same as the first time I played it. For example I had played the playlist Hot new Rocks from Deezer about a month ago, and even now when I try to play it from Android Auto it has the same songs as one month ago. However, when I play this playlist from my mobile it is updated with many new songs. The same happens with all my playlists when I use Android auto. It seems that they have only the same songs as the first time I played them and never update.Do you have any idea how I could fix this problem?Thank you a lot!

Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?

Sorting by popularity on Android does not work. This can be verified by comparing the sort results between desktop/web and Android version. 

Can't enable Flow Favorite first mode, him momentaly switch to find new

So its been a week and i cant add any songs to my favorites nor can i add them to my plyalists. Also my favorite songs are set at 2000 wherehas i normally have 2500. And in the "favorites" page i see the playlist from another account in my family on the first page but i didnt like them. Its so weird and annoying please help me 

When launching Deezer (cold open) while the phone is in landscape mode, the app gets stuck on the purple heart splash screen and becomes completely unresponsive. The only workaround I’ve found is to force close the app, rotate the phone back to portrait mode, and then reopen it — which is quite frustrating. Is anyone else experiencing this? Would appreciate a fix — it’s been pretty annoying.Device: Xiaomi 14

Hello. I've got problem with favorites. Song is grayed out in favorites, but available on album page. I've tried to unfollow and follow it, but it even changed cover after following. I can play this song only from album page but not from favorites. The song on first screenshot is played from album page. If I tap it again it stopes and plays next song in playlist  

When i tried to log in ap on tv it tells me to scan QR code which takes me to Deezer website. Does not help me to log into ap on tv. Also tried four letter/digit code but no instructions where to put this code on website or ap. Tried code on ap where I thought it may go,but states it's invalid. Updated code and still does not work.  Tv is new Samsung  so software  not outdated. At this stage have canceled subscription and looking at new streaming service

After the latest update, there's constant crackling and disconnection when I try to listen to music with Bluetooth headphones. For the past week, I haven't been able to listen to music on Deezer. I've tried several Bluetooth headphones, and they're all the same. There's no problem when I listen with a cable. Other apps don't have this problem. The app version is 8.0.42.3.

Want to put my payment on my credit card and it won't accept it why

When I click the open player button, nothing happens 

O have this error please help

Hello, Been a Deezer subscriber for a long time now. I just got a Samsung watch 7 for my with a standalone LTE plan (not tethered to my phone) and I cannot not seem to find Deezer in the google playstore. This watch is setup for my 11yo daughter so the watch is in “kid mode” through google Family and Verizon (in the USA). I’m wondering if anyone can confirm that they have downloaded Deezer directly onto their Samsung watch that has a dedicated standalone LTE service. YouTube music, Spotify and a slue of other services are available for her to download on the watch….. Deezer seems to be missing.  Any information would be appreciated. Thank you,