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How to stop the android app from crashing?

  • November 25, 2025
  • 2 replies
  • 12 views

The android app keeps crashing randomly after a few minutes.

Best answer by Nina Nebo

 

Hi ​@Sebastian Ruchniak !

 

I hope the article in the link below will help you.

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

 If none of these solutions in article work, contact Deezer support 

https://support.deezer.com/hc/en-gb/requests/new

2 replies

I already gave it Max battery usage, and increased the smart cache to 50gb


Nina Nebo
Superuser
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  • Superuser
  • Answer
  • November 25, 2025

 

Hi ​@Sebastian Ruchniak !

 

I hope the article in the link below will help you.

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

 If none of these solutions in article work, contact Deezer support 

https://support.deezer.com/hc/en-gb/requests/new