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Question

Profiles merged / unable to add song to favorites

  • January 7, 2026
  • 1 reply
  • 9 views

Hi !

I am on a deezer family account, and am not the owner.

Around a month ago, my account had an issue and it seemed like it merged with the owner's. I am no longer able to add favorites "Unable to add <song> to the Favorite Tracks". I can still access MY favorites from the favorites in the middle tab on the Android App, but from the home, it's the owner's. Also, the Deezer Months & year are now the owner's as well.

This issue is ONLY on my Android Phone, and I dont have this issue on web deezer from my computer. Other members of the deezer family dont have the issue (Android as well).

I already did reboots / updates / uninstall-reinstall.

Thanks for the help !

1 reply

  • Roadie
  • January 14, 2026

I have the same problem. Also on Android  and Family account

Tried deleting the app, clearing cache, restarting phone, etc but nothing helps. The account is ok on other mobile phones in our family. 

Changes to any playlist can be done on the other phones but not on mine. 

Even touching the heart returns an error.