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Guitar Hero
Dec 4, 2025 2:57 AM UTC

Bug Mydeezer Year 2025

Mydeezer year 2025 is bugging,at some point the screen turns grey and I can't pass the content anymore while the music is still playing. Same goes on on desktop, mobile and webapp. Other users of my account don't have this issue.

5 replies

Jaime.Deezer
Community Manager
Community Manager
Dec 4, 2025 10:07 AM UTC

Hi ​@Tom37000 I am sorry to hear that. 
Could you please share a video with the problem that you mention, to pass it to our devs and investigate what’s wrong?
Thanks for your help and apologies for the inconvenience

Tom37000Author
Guitar Hero
Dec 4, 2025 2:46 PM UTC

Thanks Jaime for answering. 

Tell me if you have access to this link, otherwise i can send it via email.

https://photos.app.goo.gl/4nxFvu7jtkn3HYLY9

Tom37000Author
Guitar Hero
Dec 4, 2025 2:48 PM UTC

In case it doesn't work here are the two cards whete the bug operates . Thanks ​@Jaime.Deezer 

 

Jaime.Deezer
Community Manager
Community Manager
Dec 7, 2025 4:32 PM UTC

Thanks for the information.
Our devs have worked in some minor problems and fixed them already.
Could you please confirm if it is working for you now?

Tom37000Author
Guitar Hero
Dec 7, 2025 6:03 PM UTC

Hi ​@Jaime.Deezer, the issue is still present. Tried both on mobile and browser.