Other devices

Hi,in the past days, while I am listening to Deezer on Windows App at one point the music stops and telling me:“An error occurred, please try again later”This has been happening the past days and I am a bit sick of not being able to listen to music anymore due to this.Unfortunately I will soon have to switch back to Spotify as Deezer seems super buggy and not reliable :( What a pity.

Hi,The Deezer Garmin app available on the Connect IQ store is currently not syncing. It took me a while to be able to login, since it wasn’t working at all a couple days ago. Now it seems okay. However, it’s impossible to add songs to the watch as it says “Some content could not be downloaded” after a couple of seconds of syncing. I tried on my Forerunner 965 and my old Forerunner 245 Music.A quick look at the reviews on Connect IQ indicates that most users have been experiencing this issue since June. Is this app abandoned? I cannot imagine why this issue would be ignored for so long otherwise.So, is there any fix coming or any workaround in the meantime?Thanks.

I’m trying to clean up my playlists.Currently I have a playlist (A) with songs that are in 2 playlists (A+B).I want to remove all songs from playlist (B), which are in playlist (A).Is there a way to do this that does not require me to tap each song i want to remove in playlist (B)?I found no way in the WebApp, the DesktopApp or the AndriodApp.Thank you!

I can't play some tracks. They're appearing greyed out and it is telling me that they are not available in my country. A couple weeks before deezer also was showing me message with an error MS2002.  It started a month before after several updates. And I can't play them on all of my devices: web browser, desktop windows 11, android and on IOS ipad.  For example, I can't listen to the music of Hans Zimmer and specifically his album Pirates of the Caribbean At World's end. Yet I can perfectly load his other music and POTC soundtrack to other chapters. And I've been using deezer almost for 10 years now which feels very weird and disappointing to have this problem with soundtracks that I have listened for hundred times. Please help me

I’ve noticed that lately I will add some albums/songs in a queue and if I pause to step away for a bit of time, when I get back my queue will have disappeared - so it looks like I haven’t had anything playing - i know this sound weird but it’s happening all the time. 

I have multiple monitors (in-built laptop screen, one horizontal monitor and one vertical monitor) and I’m seeing an issue where the Deezer app crashes when I drag the Deezer window from one monitor to another.No error message is displayed, it just closes unexpectedly. Windows 11 Enterprise 22H2 build 22621.3155Deezer app 6.0.80

Hi Deezer team !I just switched from spotify to deezer, and just now realized you guys are still not making the API available !We are in 2026, and people have their own AIs and open Claws, Letta,…. Could you please reopen your API? it seems a little 2001 and backwards not to have it up and running again.thanks!

When Deezer is playing tracks continuously on my PC (without skipping any tracks), the app stops after approximately 4.5 hours of playing.Then an error appears on my screen. After that the app is frozen and the only solution is to restart the app. When I skip several (more than 10) tracks after another from my playlist or any Deezer playlist the app also freezes. After that the app is frozen and the only solution is to restart the app.Two Deezer app updates that i got recently (probably pushed by you), I am now at 7.1.160, did not help. One other mysterious item which may have a connection: the track "not another worldwar" from the artist "urban heroes" always refuses to play on my PC. After that the app freezes and I need to restart it.The funny thing is that this track does play on my Iphone without any problem.Maybe this helps in solving the issue.What I need: A technical review or escalation to someone with the aut

Everyday at 4pm Deezer stops working.  I get an error message.  No matter what time I start playing Deezer.  I might be listening for 6 hours or 2 but at 4pm it stops and won’t start again until the next day.  I am using the Windows application.  After this only way I can listen is on a browser or my phone app.

Is there any way to fix this? I can’t play my tracks. I know this has been happening for a bit and to some others too.I am on Chrome OS, and have to stay on it so no mobile app or premium either. 

Like to other Philips TV owner working with Titan OS, after about 1 minute of playing, any song on my TV Philips 55pml9049 just stop without any message... Please fix the bug. Thanks.

Hi to all First post on here, unfortunately issue related. Anyone using Deezer on Linn network player having problems with constant login in/out and skipping track on the play queue?I contacted Linn and they say it’s Deezer issue but everything works fine if I use app on android or IPhone 

Play my favorites shows as a Mac shortcut but when I try to run it it says Deezer must be installed.  Is the desktop download no a real app?

Hello,every time I listen to Deezer with my Sonos system, it will add every song twice to my listening history on Deezer.Seems like the song gets tracked once it starts and gets tracked again once it ends.I guess this will also ruin my monthly listening stats? Could you please solve this? 

Guys, sincerely… Did you plan in the short term to fix the desktop app? Because, watching others subtopics about the same issue and some other problems, I just feel like leaving to other streaming service with a better support.It has been years and months from the other posts of user with the same problem!It’s sad for me, because I was the one recommending you to all my acquaintances because of Spotify CEO war indirect involvement controversy, Tidal MAQ codec fraud, Apple’s monopoly…But after so many bugs, I’ll consider bring my family’s plan to some other service :/

Hi guys, i cant link my dezzer profile with amazon alexa i just get blank page, tried everything

When requesting Alex to 'play my flow on Deezer' I am told 'Flow from Deezer. Hmm I couldn't find that.'I have the free tier, but was under the impression playlists and similar should work.I have tried setting the language in Alexa and Deezer to English/US as I have read that this worked for someone.My Echo Dot is running the latest software and has been powercycled.Deezer account has an email address attached.

It used to work, but now my uploaded MP3s do not play in Chromecast. They still play fine when playing via the Android or Desktop apps.

I HAD A WHOLE THING TYPED AND IT WOULDNT POST SO I REFRESHED, AND IT'S 3AM, AND IT SCRUBBED THIS WHOLE PAGE CLEAN OF MY CONCISE THOUGHTSOMEONE EXPLAIN THE BUTTONS BEFORE I LOSE IT💔💔💔💔BECAUSE APPARENTLY EXPLAINING WHAT BUTTONS DO WHAT IS AVOIDED IN THE YOUTUBE TUTORIALS(Edit: I really just want to know if the shuffle with a dot plays suggested, and if the shuffle no dot is no suggested)

The equalizer settings aren't being configured as described in the help section. How do I set the equalizer on a computer, in a browser, and in a Windows application?

For the past two or three days I’ve noticed that occasionally the whole site becomes unresponsive - i can still play music (as well as pause, skip forward/back) but every time I try to select an album/artist, or playlist or go to Favorites, Explore, or Home sections nothing happens.  Even the search field becomes useless.  This is not happening in the ios or web app

Hello, Is it possible, with the API, to get the current playing track ? Thank you very much in advance for any help.

Apparently, Deezer wouldn’t fix corrupted tracks without a video, now.Does anyone think it’s necessary when you see a screenshot like that? Or when a simple description is much more effective than a video? @Deezer support: Stop asking for videos all the time! Reading a problem description is simple and more efficient. I can give details you won’t see in a video. You won’t have to watch a 4’30” video to see what’s wrong (besides, you won’t get the sound in a video, not as I’m able to provide it).

My Windows app stops playing and gives me a ‘something went wrong’ error every 3rd or 4th song. Android app  will play one song, maybe two, and then stop. I pay for Duo so I can listen at the same time as my partner, and for that price, I expect things to work. She drives to and from work each day, 15 minutes each way, and can’t listen to music. What is going on??? And why do I have to log back into the app every day, or every other day, on my PC?