Other Devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

1,268 Topics
9,021 Replies

starlightning Roadie

Reordering tracks in Deezer web stops working (Firefox and Chrome)

When a playlist is sorted as "Manual" it is possible to reorder tracks in a playlist and it will remember the changes. However, you can only do this ONCE. If you leave the playlist and come back, or switch to another playlist, reordering no longer works correctly and the changes will not be saved. T...

landy66 Groupie

Samsung Multiroom App - Error for new playlists

Question

I created a new playlist at Deezer. Trying to open the playlist in Samsung Multiroom App the error "Deezer: internal server error" is shown. Old playlists can be opened but only when I do not open the new (bad) playlist before. After I already got the error ("Deezer: internal server error") and try...

Familmusic New member

Account Temporarily Blocked

Solved

Due to high usage in the last hour..Come on Deezer this is ridiculous, How else can you complie a playlist without listening to a lot of songs ... I can’t believe I pay for this service only for you to block the account. Absolutely rubbish, I am seriously considering cancelling and moving to Amazo...

gmanbelfast One hit wonder

Facebook Integration Issue

Question

Hey, I hope I am posting into the correct topic area. I would like to link my Deezer up to Facebook to be able to share tracks but I am unable to link my accounts, when I click on Link, nothing happens. I can link Twitter up no problem. Thanks, G

strojman New member

Can I play Deezer on ONKYO Network Player C-N7050?

Question

Hi! Can you please tell me if I can use my ONKYO Network Player C-N7050 for streaming Deezer music using ONKYO Remote app? I have the latest version of this app installed on my phone. Regards Nikola

Ashraf A. Dingany New member

Amazon echo and deezer premium doesn't work in Egypt " Deezer subscription package is not sufficient"

Solved

I live in Egypt and I am in the premium trial period and when I try to play any song from dezeer on amazon echo it says "Deezer subscription package is not sufficient" any help.

Pulverisor Groupie

Music stops playing on my PC

Solved

Advertisement works sometimes, but no music on my PC only. When I press Play button, there is just rythm logo, mais no sound and music progression.

SkoFt_ New member

virtual dj with deezer

Solved

he tells me to follow the instructions of the browser, I do whatever he asks me but when he returns to virual dj he does not charge me the bill sorry for the google translator helllp

Stessull Smash hit

Yamaha Musiccast problems.

Solved

Up until last night I'd had no problems playing Deezer HIFI through my Musiccast devices, now I can't get anything to play. I'm logged in and everything looks as it should but when I select something to play I get a brief flash that it will be playing a flac track, then that goes away and nothing pl...

Ganymede123 Groupie

Amazon Echo 3

Question

4 attempts out of five, in the last few weeks, (mainly after midnight) my Deezer stream cuts out, Alexa saying "problems",even 99 cents for three months is a waste of time if it will not play more than 20 minutes, I have NBN average speeds 45 mbps, what is the problem ??

Sonyrules

Chromecast audio issues on Android

Solved

I am on the trial and the one issue that's preventing me from signing up for the service is the Chromecast audio experience. On my phone, (Pixel 2XL), the audio doesn't play right. Most times the song never finishes and goes to the next track, when it does finish, the next song start already 30sec...

asutay Groupie

I can't send music to my LG sound bar

Solved

I can't send music to my Lg sound bar. I tap cast button but nothing happens. What can i do?

msf2 Groupie

Yamaha R-N303-D does not connect to Deezer

Solved

Hi, I have allowed any traffic from my new R-N303-D to the internet. I entered full deezer credentials (of web.de 3 month prbationary account) into Yamaha's "Music Cast" set-up screen for deezer, and I alway get "Zugriffsfehler Es ist ein Verbindungsfehler aufgetreten" after about 30 to 40 seconds....

Toon Groupie

Connection timeout on Bluesound players

Solved

Since about a week a get connection timeouts during playback from my Bluesound players. About every 15 minutes or couple of songs. I need to restart playback when that happens. Bluesound points to Deezer having issues with DNS or server related issues in some regions. I’m in the Netherlands and on a...

Drixxum New member

Deezer only plays one song then stops on website and on Desktop app

Question

https://en.deezercommunity.com/other-devices-49/fixed-music-stops-after-playing-one-song-on-browser-7208 https://en.deezercommunity.com/features-44/deezer-only-plays-one-song-and-then-stops-173 I am having the same issues as these topics created 1 year ago - the website as well as the windows app...

okideezer

Control other devices on WiFi

Solved

Similar to Spotify, can i control other devices (as a remote) on same network? So when I change songs on one phone, it will play on another phone connected to speakers?

Urbanend

can't login to on my tv: "invalid email or password"

Question

I can't login to deezer on my tv. It says "invalid email or password". I've read that you have to unlink your google+ but that wasn't doable, is there a way they can just make this work?

Andrey Gorky New member

How to use mixes via API?

Question

Hi! Deezer mixes are pretty great! But how to use them via Deezer API? There is unfortunately no info on the website.

Cara Hayhurst

Garmin Vivoactive 3 Music isn't syncing with Deezer

Solved

My Garmin won’t sync with deezer because it says you need a premium deezer subscription. The problem is - I do have a premium subscription... any suggestions? I’ve just got the watch and can’t wait to get out for a run and listen to some music on it but this is a bit of a blocker!

Anftsv Roadie

i cant download the desktop app and cant contol music in browser from my phone

Solved

I used to have no problems with the app until recently i figured i couldnt control the music in destop app from my phone. i decided to reinstall and it showed an error and wont get installed back. i was able to log in the browser but still cant use my phone to distantly control music. How can i fix...

zokara Groupie

Casting to SRS-X77 SONY not working

Question

Since few days ago I can not cast Deezer to my Sony speaker SRS-X77. I use my phone or tablet ( Android ) and the result is the same. In other hand TuneIn is casting normaly from both devices. PLEASE HELP! ZORAN

Ancaa New member

If I listen to a playlist, after a few tracks it gets stuck

Solved

I have serious problems for a few months already. I thought they would fix it, but it does not seem like it. If I listen to a playlist, after a few tracks it gets stuck. Or worse, it gives me all the error. I've been a client for years, it's sad ...

TheOnlyRick Roadie

What's going on with Favourite albums and tracks?

Question

FYI: I've transferred my library from Spotify (which might explain the weird behaviour below). I have a number of albums that are Favourited, Sometimes I have a few tracks within it which are also Favourited: But... when I go to my Favourite tracks in My Library, all the tracks in this album are...

Jonhen.Z

Memory leak in browser

Solved

Recently, there is a memory leak when using the player in the browser. After closing the tab with the player, the memory returns. OS: Debian 8.8 amd64 / 3.16.0-4-amd64 #1 SMP Debian 3.16.51-3 (2017-12-13) x86_64 GNU/Linux Browser: Firefox Quantum 59.0.2 (64-bit)

Vikdor

Hifi подписка

Solved

Как подключить hifi подписку?

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Rob Igo
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