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Have Deezer hifi, but shows HQ on desktop app

Hi. I do have a hifi subscription and I have restarted my desktop, logged out of the app, hifi quality is checked, but all of my songs show HQ on desktop. Iphone and browser show hifi. Please fix this.

Why does cookie modal windows not appear on web version of Deezer?

Windows 10, Chrome 86Cookies modal window does not appear, I see only background layer

Media control keys not working on desktop beta app with Mojave

All as stated, f7, f8 and f9 stopped controlling Deezer player just after macOs update. I use desktop app v0.13.4, cannot really find anything related to media controls in mac settings. Miss those sweet days, when I had no need to open the app to switch the track. healp

Automatic recommendations on Deezer Android TV app

I noticed that there is no Automatic Recommendation in the Android TV application (after the playlist is finished nothing plays anymore).I think you should update the apps for Android TV, because there are no important features:- automatic recommendations- quality settings

Deezer won't play on Google Home, it's not linking

I have linked Deezer on my iphone Google Home app and set it as my default music player, but when I ask my Google Home Mini to play from Deezer, the voice assistant says "your Deezer account needs to be linked first. You can do that in the Google Home app". I've tried unlinking my Deezer account, ...

Chromecast from Deezer Desktop (Win10)

Would love to know why there's no Chromecast option on the Deezer Desktop app. I realise that it's in Beta only, but is there a plan to include it? I'm currently a Spotify (Premium) user and would be happy to change over to Deezer should there be the option to cast directly from the desktop app

How do I download Deezer music to my computer?

I’d like to download Deezer music to my computer, but I don’t know how! I don’t want to download any apps or use any browser extensions.Is there a download button somewhere?Thank you.

Deezer LG WebOS app

Deezer is not currently on LG tv WebOS. It says that cerificate of the server has expired. Does anyone know the reason? Much appreciate your feedback Leon

Track Skipping Problem

Just a couple of days Deezer HIFI subscriber here. So far I like it but...my issue right now is - the desktop app is misbehaving - it skips numerous track(s) anywhere in the playlist every now and then, and this is not right! Just now, I did increased the cache to the max - 10gb. Let's see how this...

Deezer does not install on samsung smart tv

Recently bought Samsung 75” smart tv model code: QE75Q67TAUXXC …I tried downloading Deezer app from Samsung store, it waits for a while as if it is downloading but does not, as it keeps showing “install” button in the store. I tried downloading Spotify etc, and that installs perfectly … I see the ap...

Quality settings on Android TV

Where can i change quality settings in android tv app? It seems that a low bitrate is used, because the sound quality is much better when playing on PC, than when playing the same track on TV. Tv model is Sony x900f.

Deezer is loading for a while on Beovision 11

I have subscribed Deezer Premium as my Beovision 11 TV has Deezer built in. But what a bad experience! Loading is taking half a minute (I'm not interested in using my iPhone app and mirroring). It would bee nice with an update to Bang&Olufsen. I have been told that Deezer don't want to provide that...

30 seconds of the song and then stops

I have free deezer with "unlimited music on my computer", so why am I only listening a song from my favorties tracks for just 30 seconds and it stops? Before it was working ok and I was able to hear all the music on my computer.

deezer labs hotkey bug

bug: space bar does not properly stop/resume the musicsteps to reproduce:play a song press the pause button with the mouse press the space barexpected behavior:song should continueactual behavior:song will continue, and immediately stop This product doesn’t seem to have any support to open a ticket,...

Memory leak in browser and Deezer desktop app

Recently, there is a memory leak when using the player in the browser. After closing the tab with the player, the memory returns. OS: Debian 8.8 amd64 / 3.16.0-4-amd64 #1 SMP Debian 3.16.51-3 (2017-12-13) x86_64 GNU/Linux Browser: Firefox Quantum 59.0.2 (64-bit)

Amazon Echo Alexa not finding music on Deezer

Hi - I have tried playing music from my Amazon Echo Dot but Alexa comes back saying "I can't find it on Deezer" I have tried unlinking and linking accounts and nothing. I have tried updating firmware and Alexa app but nothing. Is there something your side causing the issue, or is it with Amazon? Yes...

Is there a way to download the desktop app outside of the windows store?

I had to reinstall windows, and lost my install .exe, tried using the win10 version but it freezes randomly when using media keys, blocking me from alt tabbing at all. Before there were no issues, I just wanna use the app normally again

no podcast in Deezer windows app

Podcasts and the podcast category are available in the browser but don’t show in the Windows app. How do I fix?

I can't delete playlists on Deezer

I reloaded my playlists from iTunes with service “soundilz”.But some play lists was reloaded with mistakes. They empty and a can't delete them. Please help me delete them. All playlists which I need to delete show on print screen and mark redbox.Thanks for helping!

Song plays only 22 secs on deezer desktop app

Hi. I ahve only encauntered this problem today. I loged into my Deezer account online, from desktop and tryed to play one of the songs. Song playes only 22 secs. despite the fact that it is 3 min.32 sec. long. None of other songs have issues. Same song playes fully on Android app. I tryed loging in...

Echo won't find artists or songs anymore

Hi, In the last few days my echo and echo dot have stopped being able to find artists or songs on deezer. When asked Alexa says "i could not find that on deezer". I can only get it to play my flow. I had no problem before in accessing artists or songs. I had to restart my router recently as wif...

Deezer and sonos blocking

Hi.having issue with deezer hifi on sonos.After skipping through 30 songs i now have a temporarily blocked message.This has not happened before.I have had deezer premium for a few years and had no problems until I switched to deezer hifi which is more expensive at £14.99 why is there a restriction o...

MP3 search not working on Deezer Web Player

I uploaded my MP3 files to deezer.Its strange that i need to remake the albums as playlists.But i also can’t use the search there?I type in the search and nothing happens.Am i doing something wrong?

Deezer HiFi not working on Windows desktop

Hi,Today i noticed that the quality dropped from hifi to hq. I pay for a full experience, but now only on my android the complete experience is working. Please fix it. PS: i cleared the cache and doubble-checked the settings but still nothing.

NO AUTO PLAY

MY ACCOUNT DOES NOT DO AUTO PLAY ANYMORE EVERYTIME I LISTEN TO SONG THE NEXT SONG WONT PLAY UNLESS I REFRESH THE BROWSER PLEASE HELP ME FIX THIS. ALL MY SONG IN FAVORITES THEY ARE NOT PLAYING UNLESS I REFRESH THE WEB

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