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Cant link with amazon alexa

  • 23 October 2024
  • 1 reply
  • 15 views

Hi guys, i cant link my dezzer profile with amazon alexa i just get blank page, tried everything

Best answer by Leonídia.Deezer

Hi @Bruno Petrovic, sorry to hear you're having trouble linking Deezer with Alexa.

Can you confirm if you’ve met all the requirements? You can check out the details in our Deezer on Amazon Alexa article.

Also, if you’ve tried these steps:

  1. Open the Amazon Alexa app and select More
  2. Go to Skills & Games
  3. Tap the Search icon and type in Deezer
  4. Select Deezer and then ENABLE TO USE
  5. Log in to your Deezer account

If you’ve done all this and still see a blank page, could you record a video showing the steps you’re taking? It’ll help us pass on the details to our team.

Thanks so much for your help!

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Leonídia.Deezer
Community Manager
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Hi @Bruno Petrovic, sorry to hear you're having trouble linking Deezer with Alexa.

Can you confirm if you’ve met all the requirements? You can check out the details in our Deezer on Amazon Alexa article.

Also, if you’ve tried these steps:

  1. Open the Amazon Alexa app and select More
  2. Go to Skills & Games
  3. Tap the Search icon and type in Deezer
  4. Select Deezer and then ENABLE TO USE
  5. Log in to your Deezer account

If you’ve done all this and still see a blank page, could you record a video showing the steps you’re taking? It’ll help us pass on the details to our team.

Thanks so much for your help!


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