Other devices

My deezer desktop on a Macbook won't start nor open. This started when i updated the app. What can I do?

I’ve check the other threads here. None of the fixes worked for me.I’m on Edge on Windows 11. So using https://www.deezer.com/en/How do I fix this? It’s getting worse and worse.

Hi, I can't seem to get Deezer to play at anything other than 128kbps on my Yamaha music cast r-n800A.I've tried changing the settings in the main Deezer app as well as in the music cast so, but nothing seems to fix it.Is this a known issue?

Does anybody else have the same problem that Deezer app works very slow on Samsung TVs (Tizen)?  When you are going thru songs or albums, it works with a delay of few seconds. Also, sometimes plays a song with a cover of another one and display some error. All other apps works perfectly fine and fast. 

So there's this problem, I already typed the websites URL and tried to find where I should put the code showed in my TV but It won't show it just kept telling me to use the deezer app. I tried to use the QR and same result, I'm stressed looking for the link where i need to put the code so my TV will finally connect to my account.

Hi,I just updated the BluOS software but now I get the error message “json: cannot unmarshal number -594066081 into Go struct field trackItem.Data.id of type uint64”. Now i can’t play any of my playlists of favorit songs.I reset it and linked deezer again but this didn’t help.Can someone help me please. Greetz Remy

Is there any way to fix this? I can’t play my tracks. I know this has been happening for a bit and to some others too.I am on Chrome OS, and have to stay on it so no mobile app or premium either. 

What’s the last/newest version of Deezer that works on Windows 7 (i.e. before the “...not a valid Win32 app” error)?- Knut

HelloI have noticed on several occasions now that the Windows app version of Deezer plays a different song to the one selected.Selecting song A, but then some other random song from my playlist plays instead. Killing the app and restarting resolved the issue, but is this a known bug?ThanksOli

Is there a time frame for Deezer HIFI Heos support?

Hello, Could you please enable spatial audio on MacOS (M1 chips) when using AirPods Pro & Max ?This is clearly a dealbreaker for now ! It’s working on iPadOS and Safari on Mac, but not with the App :( Thanks a lot !

Hi, I’ve been using Deezer with the Audiocast M5 for five years, but recently I’ve been experiencing an issue—when new songs start playing, they keep stopping and starting a few times. I’ve tried using different phones to control it, and the Audiocast signal shows 100%.Thank you in advance.Joe

For some reason the desktop app (OS 😵 doesn’t keep me logged in, so I periodically need to sign in again.   Doing so requires spending 2-3 minutes clicking on pictures of traffic lights and fire hydrants.   This is absolutely ludicrous behaviour for a *desktop* app. Honestly, the desktop app shouldn’t auto-logout at all. If you are so worried about robots, then switch to 2-factor authentication or something.

I’m encountering an issue with the Deezer for Windows app. When I try to open the app, it automatically launches my computer's default browser, asking for my Deezer login details and requiring me to complete a Captcha. After successfully logging in, I press "Open Deezer Music," but nothing happens.I’m currently paying for a subscription, but I’m unable to access the music I’ve paid for, which is frustrating and disappointing. I’m reconsidering my subscription because of this issue.Additionally, I don’t believe I should need to be online or use a browser to log into an app where I have downloaded music that I’ve already paid for.Could you please assist in resolving this problem?Thank you.

So I’ve had a problem since I started using Deezer on my LG TV. I usually play music when I am working around the house and suddenly my playlist stops playing.I found out this happens on tracks that I put on my list a while ago, but have since been removed from my country (this track is not available in your country).It’s a bit annoying when I have to drop everything just to go to my living room and choose the next song.I also don’t want to remove these songs from my playlist in case the copyrights are ever changesd and these songs are “returned to me”.Would it be possible to fix this so it’s like on my pc app where it just skips those tracks instead of getting stuck on them and the music going silent? My Deezer app is up to date.Thanks and Cheers <3 

FOR MONTHS it always happens whenever i go the website i cant use the search function and the options under "playlist" (in the left section of the page) are grayed out. when i enter an album to play one song from it instead of the whole thing i get an error message. WE PAY FOR IT AND ITS UNUSABLE PLEASE FIX THIS ASAP this is driving me absoultely crazy. rarely these features do work in the website. the desktop app doesnt work at all im not even trying to touch that mess.

Alexa starts on last track of favourites then stops & says that was last track. Then starts on it again when asked to play favourites, meaning it will only ever play last track. I've cleared cache, tried shuffle, tried skip & will always start and end in last track of favourites. I've mixed the tracks up in Deezer & she still starts on the same tune, then says "that was the last track" when asked to skip. Really annoying, as it will only play one track & stop playing.I've also found that when in shuffle mode for any playlist, Deezer will shuffle the tracks in the same order everytime. Which isn't shuffle really is it? 🫤

Hi, on IOS en Web I can play radiostreams, what is the reason it's not available on apple tv?

I recently purchased a Garmin Venu 3s and am trying to connect the Watch to my Deezer account. I have done the following:Download Deezer app on Mobile Garmin IQ appOpen Deezer app on watchFollow prompt to open Garmin Connect app on phoneThe page that loads reads the following ‘Access Denied. You don’t have permission to access “http://connect.deezer.com/oauth/auth.php?” on this server ….’ ref code etc etc Has anyone else encountered this and found a solution?

How do I disable explicit content on the Deezer LG TV app ?I’ve disabled it on my iOS device via the settings but this doesn’t replicate over to the app on the LG TV  on the TV app in settings there are no options other than log out.    I’m signed in to both with the same user so I thought the same settings would apply but it appears not    

Using Deezer Desktop on Windows, I play songs from my playlist. After I remove one song from the playlist, if I click on a different song to play it, Deezer will pick another song from my playlist instead.I need to close Deezer, or switch to a different playlist and return to this one later, to be able to play the song I want.I suspect that the ID of the songs in the playlist are not updated after the removal of one element, so when I click on another song, Deezer attempts to play a song with its old position in the list, fails to find it and plays the first element in the list (or a random element in the list?)

Lately I am having often a white screen and do not want to continue to reinstall the app or restart the phone. Please can you give us a solution. It is very annoying if it happens often … many thx

Quite simply I dont get gapless playback using the desktop app. I do get gapless audio on sonos and on my phone app too but not when using the desktop app. I am using a USB dac and was hoping to enjoy FLAC via the DAC. I have tried headphones plugged directly into my laptop eliminating the DAC. I get the same result when using the desktop built in speakers. What am I doing wrong? I have checked the settings but cant find anywhere that mentions gapless. "Listening to Dark Side Of The Moon" there is a big pause between tracks 1 and 2. Am I the only one?

In the last six or so months, my Google Home Mini will not start Deezer on my Vizio E55-E1, which has what is functionally an integrated chromecast. I have both devices in the same “room” in my home, the Garage, and the Google Home Mini is set up to use the TV as its target “speaker” as well as TV. “OK Google, play some music” will respond with “playing music from Deezer on GarageTV” but then nothing happens.  I can command Google to turn on and off the TV just fine, or adjust the volume.  I can say “play music from YouTube” and it will immediately fire up YouTube Music on the TV without issue.  All basic functionality exists and works as intended, except for anything involving Deezer. Before it completely stopped being able to start Deezer on the TV, it would start it, but then lose connection or something because I couldn’t say “next track” or “pause” or “stop” -- it would always respond with “nothing is playing right now.” I

When searching in the deezer desktop app or on the website when searching it no longer has a find by lysics. I found a song a long time ago however when trying to search friends in low places it use to give a lyric find. Hopefully this wasn’t disabled forever and it is just a  bug great feature it was.