Features & Feedback

As in subject line, if you’ve reported hate speech content and received a response from Deezer, how long does it take for the platform to remove content that clearly violates its code against hate speech?The customer rep responded quickly, so no complaint there. Just curious how long it takes the wheels to turn. “The use of symbols of the Nazi Party and Nazi Germany (1933–1945) is currently subject t

When I open a Deezer website link for a song, I should be able to open it with my Deezer app For a specific example, I'm on Android 13 using a Pixel 7. I have Deezer version 7.0.25.49. When I click on https://deezer.page.link/b8ywrXxhuLtnk47f6, it always opens in my default browser instead of the Deezer app. Even the “open in app" feature is greyed out. I think this is similar to But that request is for the desktop app. I cannot find any threads about this feature on the mobile app.

I noticed the shuffle button is missing 

Why is auto play now not connecting automatically to my car when I turn my car on, it has stopped working since the update and I have to physically open the app for it to connect!!

Recently started Deezer. I've been playing with settings and music quality. It doesn't seem to change anything with the quality.  I am using it through my chord mojo and the bit rate is the lowest you can get. Similar to Spotify. When connected to amazon music, the neil young app or onkyo the rate jumps up. Feel a little disappointed at the moment.  

  New update available ! On page of artist now you can view the favorite songs of each artist : In your Favourites  On HOME page in Discover is playlist : 2024 songs you missed .09-Aug-2024

Can we use a "Passkey" to securely sign in (yet)?Just curious. It’s a becoming a wee bit tedious clicking on photos of fire hydrants or motorcycles frequently when I sign in into Dezzer.com on my laptop. Glad for the security though. Any ideas or news?

I mostly use Deezer via the Yamaha MusicCast app to play with lossless quality via my net streamer.  MusicCast has its issues from time to time as Airable sometimes seems to suffer from latency and hang ups either on its own servers, or at either the Deezer or Yamaha ends, but for the most part these are swiftly resolved and aside from the awful GUI, its a good service. Partly due to the awful GUI, and partly as i’m typically too busy focusing on my day job to want to spend more than 30s figuring out what to listen to next, my go to feature on a several times a day basis, was ‘recommended artists’ and ‘recommended albums’.  These would change weekly (usually just about enough time for me to have gotten through all of them) and appeared to be based on my recent listening preferences, which had the nice effect of allowing a certain degree of natural exploration as when an artist i wouldn't typically listen to was recommended and i’d had their tracks on a couple of times through

Is there a quick and easy way of searching my personal playlists for a particular track? In particular, I’ve created 10 personal playlists for my gym workouts and I want to ensure that I haven’t doubled up with some of the tracks. In other words, I want to confirm that I haven’t accidentally included a particular track in more than one playlist. Is there a quick and easy way of doing this? If not, is there some kind of workaround?

Any one else having issues with SongCatcher in iOS? I use this app frequently, but lately I notice it is glitchy. I need to restart the Deezer app every time I use this feature...I don’t remember when this started. It will “find” one song, but after that I only get the “try again” unless I restart Deezer. As well, often the song will not play from SongCatcher, I instead have to search the requested tune in the Deezer app. 

Could you add a scale of text and media buttons on the main screen of the player to android apps.Your player is used in car head units based on Android and the screen there is often very large,I have 15 inches with a resolution of 2k. Therefore, the text looks very small.Also, the screen in the car is further away than the tablet in your hands, so the text is quite difficult to readAnd the number of cars with big screens is getting bigger and bigger...Your player still has one of the best designs among all, but it will simply be unattainable in terms of convenience and appearance

In the past, the search function in playlists acted as a filter.  If you went to a playlist on mobile and searched for an artist and hit play it would only cue songs on the playlist that included the search term.  This is normally how I listen to my favorite tracks by an artist and I do this often. I was doing this today and to my horror, it queued up everything in the playlist, not just what hit the search term.  I'm wondering if there is or will be a way to have the old functionality back.  It worked so much better and I hated it when Spotify made the same change years ago, to the point that it was one of the main contributing factors that drove me to Deezer. I'm sure I'm not the only person who liked it that way either.  Thank you.

hi. my podcast got a duplicate and i need help with removing the irrelevant show. link to duplicate podcast to remove -  

deezer automatically removes artists from favorites. yesterday there were 1150 artists and today 1133. wtf?

I recently noticed that Deezer adjusts the volume when I am driving when it previously didn’t do that. Firstly, I always select all the privacy focused options when possible, location is turned off, and I’m not using any in car connected audio device. I’m just playing music from my phone. I do realize my iphone is a disrespecting privacy intrusive device which does not respect my non consenting requests. This volume feature only comes from my Deezer app, no other audio apps change the volume as I drive. How does Deezer know I’m moving if location is off? Why does the volume drop when I stop & bump up when I begin moving? Clearly my device is tracking the speed of motion in which I am moving. The volume normalizing feature doesn’t respond whether its off or on. I find this feature not only intrusive but frankly disrespectful to my choices.

Just wanted to convey my thanks to the Deezer and Innuos teams respectively for Deezer’s integration into Innuos’s Sense app. Sound quality is awesome on Innuos streamers with Deezer. Thanks again!

It has been very long time that we are waiting for hifi to be ready for heos devices. Deezer has all now increased prices to the family account and I cannot use the extra feature of hifi on my heos device. Pls let us know when is this possible. 

There is a really annoying glitch thing on all of my playlists . Every time I try playing a song that i didn’t add the same day on a play list a thing pops up saying  ¨ An error occured , please try again later ¨ and I have strong internet the whole time ! and nothing else like that  is happening when i try playing a song on another device ! 

Hello.  I’ve been a Deezer user since 2013 and love the app and music variety, however, one thing really makes me upset, the music shuffle/random button. a good example was yesterday when I select shuffle music in my car and all musics were great but today I shuffle again in my HomePod and the musics playing are in the same exact order from yesterday, exactly the same !!!This is something that has been happening for the longest time now. Can this be looked over ?  Thank you.Mat

Hello, I'm really not happy about losing audition each time you play an advert. No need to put it 80% louder than the music. If I can hear the music, I can hear the ad... So would you please keep the same volume of sound? Note: I have the feature “Normalize audio” activated, I’m on Mac and I can assure you that it does not work and that my ears do not enjoy it. Any solution to help me?  Thanks

HiI’ve realised that the latest version of the Windows desktop app doesn’t have the icon for minimising or maximising the app once opened. It’s also not possible to move it around the desktop

This has been an issue for over 6 years. How is it possible that it hasn’t been TOUCHED. 2000? Are you for real?

Is there any plans for a Jukebox style setting for the app?When I have friends over I will put on a play list and use the play next option but the amount of times someone will accidentally just press the song and then changes to different playlist, gets annoying if you having a party!I'm sure it's probably been asked before but It just seems quite a obvious setting to have a pub style jukebox option. 

Everytime I open the christian music genre the “New Christian music releases” feature albums released in 2021. I am very confused as to why this hasn’t been updated since plenty of new and popular christian albums have been released since then. Please fix this!

Currently the replacemennts for Speak Now (Deluxe Package) are all over the place, it would be better for all to redirect to the current Deluxe Edition