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Answered

no high fidelity in my plan


Last week I got deezer from partner offer Croatian telekom.

 

In desktop app and android app there are only 2 sound qualities, standard 128 kbps and better (320 kbps). Why is there no high fidelity flac quality?

Best answer by Nina Nebo

 

 

Hi ​@Petar.Kelemen !

 Maybe your telekom offer does not include Hifi quality !?

We are open forum and don't have access to your account ,better contact Deezer Support Team .

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3 replies

Nina Nebo
Deezer Legend
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  • 4634 replies
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  • January 21, 2025

 

 

Hi ​@Petar.Kelemen !

 Maybe your telekom offer does not include Hifi quality !?

We are open forum and don't have access to your account ,better contact Deezer Support Team .


  • Author
  • Runaway Baby
  • 1 reply
  • January 21, 2025
Nina Nebo wrote:

 

 

Hi ​@Petar.Kelemen !

 Maybe your telekom offer does not include Hifi quality !?

We are open forum and don't have access to your account ,better contact Deezer Support Team .

well i dont know that. they also dont know


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5095 replies
  • January 22, 2025

Hi ​@Petar.Kelemen as ​@Nina Nebo mentioned, the plan included with your phone subscription might not include HiFi.
Please contact our Deezer Support Team and one of our agents will check and confirm for you.
Thanks 


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