your month in music

Reach out to customer support, they might be able to help you retrieve it. 

I only want the december one, the customer support didn't help

Do you mean this recap?

Or do you mean the recap you get by email?

Do you mean this recap?

Or do you mean the recap you get by email?

I received this one, but I want to saw the minutes, time listening to an artist etc...

Hi ​@Cris_Fazano7 !

Here is an article about Deezer Notification Preferences, so if you want to receive notifications in the future ,then you need manage your notification settings on Deezer .

I think you'll have to activate Notification Preferences and then our Deezer community manager  ​@Jaime.Deezercan help you if you want to receive Your month in music for December !

Later, if you no longer want to receive notifications, you can deactivate it .

I have all the notification preferences activated, Yes I want to receive my Your month in music for december

I hope that ​@Jaime.Deezer  will contact you and solve this !

​@Cris_Fazano7 please contact our Deezer Support Team again as they should be able to check in our system and see why you didn’t receive the email.
Apologies for the inconvenience