include
Skip to main content

iOS

Do you need help with Deezer on you iOS device? Ask your questions here!

  • 299 Topics
  • 1,313 Replies
300 Topics
G
Tiny Dancer
GallinhaTiny Dancer
asked in iOS
Cannot restore my subscription (despite having bought it)

My account is said to be already active when I try to use the partner offer. After putting my phone number where asked, no SMS is sent to me, instead,  a message saying my account is already active shows up with an option to log in to my account, but the button sends me to an error page and then to the app store. My progress ends there, as my account stays inactive. I’d like if someone helped restore my subscription. The same problem has already happened before and as it seems wasn’t fixed.

1701
G
Tiny Dancer
V
Tiny Dancer
VOCODTiny Dancer
posted in iOS
artist name

Hey I have try to every thing to find my name to verify my deezer account but I dont fint it no matter what..

81
A
A
Runaway Baby
ankur ARunaway Baby
posted in iOS
Cant play music on iphone SE, only Podcasts?

I have recently bought my daughter an iPhone and added the Deezer app as part of a Deezer family subscription. It will not let her play any music at all - unable to load, all songs are greyed out, not just the explicit ones. Nothing at all to do with Wi-Fi or connectivity as oddly it will let her play podcasts. Any ideas? I have checked all settings that I can.. thanks

91
Yula
Moderator
CaraV
Runaway Baby
CaraVRunaway Baby
asked in iOS
iPhone iOS16 doesn't seem to want to fully download playlists

My iPhone doesn’t seem to want to completely download playlists? My WiFi connection is quite strong with a very good speed & my playlists have been “hanging” as partially downloaded for days now? The green download line simply doesn’t move? And some songs have the green tick to suggest that they are downloaded to my device while others have a black tick?? Please help….

961
Johnathan.Deezer
M
Runaway Baby
Muhammad.AbdulkadirRunaway Baby
posted in iOS
loading

hi whenever i try playing a song it’s not working it keeps saying error 

181
GropplerZorn
Deezer Legend
H
Runaway Baby
Howard 294Runaway Baby
asked in iOS
Does Deezer work nicely with Alight Motion?

Will the Alight Motion Mod Apk will work nicely with my Deezer account? I want to know I can add the music from Deezer to the Alight Motion.

192
Johnathan.Deezer
R
Runaway Baby
rumelkamaly1Runaway Baby
posted in iOS
can't edit playlist

I want to edit a playlist on my account. However it doesn't let me add nor remove songs. I don’t want to delete the playlist as it is linked to my home automation system; the playlist is called ‘new home background’ please advise  thanks 

18612
H
Runaway Baby
D
Runaway Baby
Davion.TinsleyRunaway Baby
posted in iOS
My songs keep disappearing on my playlist

My songs keep disappearing on my playlist 

999
Y
Tiny Dancer
G
Tiny Dancer
Grant EllmersTiny Dancer
asked in iOS
Family subscription issue

Hello thereI have a family subscription but Deezer player is now only allowing 1 user to listen at a time. Multi users have not been a problem in the past. Thanks 

867
Yula
Moderator
P
Runaway Baby
pcryan5Runaway Baby
asked in iOS
Deezer connect beachballs

 When I select Deezer Connect as source on my iPad or iPhone it beachballs (see below) for awhile then stops. No option to connect to my Devialet speakers appears. Airplay works but the would not deliver connect functionality. Any ideas? Thanks!  

931
P
Runaway Baby
N
Runaway Baby
Nicky PriestmanRunaway Baby
asked in iOS
error

Hi for the few weeks I’m having trouble with play tracks you just push play and nothing happens and then there a error message it’s happening more now and just wanted to no why this is happening and is it anything to do with any up dates. Is so annoying as can’t add music to playlist and now with the cost of it going up to be honest if you can’t play and add songs you want what’s the point 

171
Yula
Moderator
M
Tiny Dancer
milanpantelic12003Tiny Dancer
asked in iOS
Help me to link acc

Hi i want to link my yettel premium deezer acc with my profile with code but i can’t do that. I am iphone user and i dont know how to do that so please help me with linking i want to use my premium acc. Becacuse i pay for that in my yettel pack.

221
Yula
Moderator
K
Runaway Baby
Khb90Runaway Baby
asked in iOS
All podcast episodes unmarked as played

I’ve been listening to a podcast, which I started listening to on another app but then a year ago switched to Deezer. now all the episodes I have listened to on Deezer and got marked played from that and the ones I manually marked as played have lost that tag, so now I have to manually sort through hundreds of podcasts to mark them played again and check if I already have listened to them.Anyone gotten a similar thing happen and is there a way to fix it?It takes an annoyingly long time to manually check all episodes to see which one I should play next. 

1004
K
Runaway Baby
O
Runaway Baby
OmegaMusicRunaway Baby
asked in iOS
No download option in Apple Watch app

Hi, I have premium subscription, apple watch 8, Iphone mini 13. I can’t see the download button in the apple watch anywhere, what could be the reason? Marcel

651
Yula
Moderator
E
Tiny Dancer
el_fakirTiny Dancer
asked in iOS
devialet and airplay on deezer app

Bonjour. j’ai de manière récurrente des problèmes avec AirPlay sur l’app deezer. En effet, toutes les autres applications type Spotify, podcast ou même YouTube arrive à streamer correctement sur les devialet via mon téléphone, alors que sur l’app deezer quand je passe en AirPlay je n’ai simplement pas de son. Suis je le seul à observer ce problème ? cela m’oblige à passer en bluetooth, avec la perte de qualité et de fonctionnalité associée.  ma configuration : iPhone 13, app deezer version 9.27.0.2, enceinte Devialet phantom II 98db.  meme problème avec l’iPhone de ma femme, iPhone 11 Pro.  merci 

631
Yula
Moderator
L
Runaway Baby
Lucca PereiraRunaway Baby
asked in iOS
My Deezer Year não mostra o tempo escutado do artista Top 1

Olá! Meu Deezer Year veio com um problema. Todos os meus Top Artistas vêm com a quantidade de horas escutadas, menos o meu Top 1, que somente mostra o ilustrado no anexo acima. Gostaria muito de saber quanto tempo passei ouvindo o meu Top 1, como isso seria possível? Grato desde já. 

91
Yula
Moderator
E
Runaway Baby
EezauRunaway Baby
asked in iOS
Deezer IoS app won’t work with vpn

I am using surfshark vpn. I tried different scandinavian locations. Deezer app won’t work. Is it possible use app with vpn?

631
Yula
Moderator
D
Runaway Baby
David GreenRunaway Baby
asked in iOS
ipad interface

Why is the iPad interface so bad? On album view I end up with loads of white space where the artist has just one album in my collection. If it could be sorted by artist but without different sections for each artist it would look miles  better and make much better use of the space. Or look at the way Spotify handles it-far better.  

243
Johnathan.Deezer
T
Runaway Baby
ThePlusSizeRunaway Baby
asked in iOS
Inquiry

Hi, in my apple settings it says that I paid for this month subscription, and it even shows in my bank account, but when I log in through my apple ID it still says that I didn’t pay for this month. Can you help me? 

111
Johnathan.Deezer
A
Runaway Baby
AphrodisiacRunaway Baby
asked in iOS
on certain songs, where it does have lyrics available they dont show up

I’ve tried to refresh and delete/re download but it doesn’t work. I don’t know if I’m just being dumb but I genuinely don’t know what to do about it

6799
A
Runaway Baby
J
Runaway Baby
JuniJenRunaway Baby
asked in iOS
Why does this app constantly force close?

The iOS app is so glitchy. I have uninstalled, reinstalled, restarted my phone numerous times. I've had the app for several months and I want to love it, but it force closes CONSTANTLY. I am the only person in my family who has this issue but it makes me want to switch us back to the S app. This is beyond frustrating.

1052
J
Runaway Baby
S
Runaway Baby
Salty66Runaway Baby
asked in iOS
Keeps Crashing Pixel 7 Pro

The app keeps crashing randomly. It worked great before the latest software upgrade from Google. (literally just crashed as I was typing) very frustrated! 

972
S
Runaway Baby
D
Runaway Baby
David LuckRunaway Baby
asked in iOS
Lyrics dissappeared

Most of lyrics have disappeared even the microphone icon is showing ?? What’s happened??

713
D
Runaway Baby
J
Tiny Dancer
JosvdBeemtTiny Dancer
asked in iOS
Certain numbers in my playlist won’t dwnload

Hi,Why is it that when I download an album/playlist only a limited number of songs are actually downloaded and get a green tick box?

451
Yula
Moderator
E
Tiny Dancer
enteranuniqueusernameTiny Dancer
posted in iOS
Problems when playing "Shine on your crazy diamond" by pink floyd

Hello,I keep running into problems when playing this song: https://deezer.page.link/bHXABwBu36jPDA5E9 The track gets interrupted, often at the same time, at about 1:40-2:00.It sounds like deezer suddenly wants to play another song and then runs into an error, ending the stream completely.Am I the only one running into this problem? How could this be solved?(btw. I had this problem mainly on a MacBook Air 2020 on Safari. Latest software updates are installed.) Thanks! :)

212
bluezzbastardzz
Deezer Legend
TERMS OF USE DEEZER COMMUNITY SITE